Patient Care Coordinator: Scheduling, Billing & Front Desk

Onpoint Medical Group; Parker (CO); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental and Vision

Company Paid life insurance

Short-term disability

Long-term disability coverage

401(k) with 4% match

Job summary

OnPoint Medical Group is seeking a Patient Care Coordinator for Parker Square in Parker, CO. The role handles patient registration, appointment scheduling, and billing/insurance coordination in a patient‑facing care environment.

You will be the first point of contact, delivering high‑level customer service while maintaining patient confidentiality and accurate records in EHR and scheduling systems. This is a full‑time, on‑site position with competitive hourly pay and benefits.

Qualifications

• High school diploma or equivalent required; associate degree or higher in healthcare administration or related field preferred.
• Proficiency with computer systems and electronic health record (EHR) software.
• Strong communication skills, both verbal and written, with excellent telephone etiquette.

Responsibilities

• Greet and register patients upon arrival, ensuring accurate collection of personal and insurance information.
• Schedule and confirm patient appointments, coordinating with healthcare providers to optimize daily schedules.
• Answer incoming calls professionally, addressing patient inquiries and directing calls appropriately using proper telephone etiquette.
• Verify medical insurance coverage and assist patients with billing questions and payment processing.
• Maintain organized patient records and ensure compliance with healthcare regulations and privacy standards.
• Consistently and accurately completes pre-visit planning to ensure patients are reminded of visits and insurances are verified.

Skills

Communication skills

Telephone etiquette

Customer service

Front desk operations

EHR software

Insurance verification

Registration processes

Education

High school diploma or equivalent

Associate degree or higher in healthcare administration or related field

Tools

EHR software

Scheduling software

Billing systems

Job description

OnPoint Medical Group is seeking a Patient Care Coordinator for Parker Square in Parker, CO. The role handles patient registration, appointment scheduling, and billing/insurance coordination in a patient‑facing care environment.

You will be the first point of contact, delivering high‑level customer service while maintaining patient confidentiality and accurate records in EHR and scheduling systems. This is a full‑time, on‑site position with competitive hourly pay and benefits.