Patient Care Concierge: Scheduling & Access

OnPoint Family Medicine: Parker Square; Parker (CO); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental and Vision

Company Paid life insurance

Short-term disability

Long-term disability

401(k) with 4% match

PTO accrued

Job summary

OnPoint Family Medicine: Parker Square is seeking a dedicated Patient Care Coordinator in Parker, CO. This full-time, hourly role focuses on welcoming patients, registering information, and coordinating appointments with care teams.

You will verify insurance, assist with billing questions, and maintain accurate patient records while upholding privacy standards. Excellent communication and front-desk professionalism are essential.

Qualifications

• High school diploma or equivalent required; Associate degree or higher in healthcare administration or related field preferred.
• Proficiency in using computer systems and electronic health record (EHR) software.
• Strong communication skills, both verbal and written, with excellent telephone etiquette.

Responsibilities

• Greet and register patients upon arrival, ensuring accurate collection of personal and insurance information.
• Schedule and confirm patient appointments, coordinating with healthcare providers to optimize daily schedules.
• Answer incoming calls professionally, addressing patient inquiries and directing calls appropriately using proper telephone etiquette.
• Verify medical insurance coverage and assist patients with billing questions and payment processing.
• Maintain organized patient records and ensure compliance with healthcare regulations and privacy standards.
• Consistently and accurately completes pre-visit planning to ensure patients are reminded of visits and insurances are verified.

Skills

Registration

Scheduling

Phone etiquette

Insurance verification

EHR software

Customer service

Education

High school diploma or equivalent

Associate degree or higher in healthcare administration or related field preferred

Tools

EHR software

Scheduling software

Billing systems

Job description

OnPoint Family Medicine: Parker Square is seeking a dedicated Patient Care Coordinator in Parker, CO. This full-time, hourly role focuses on welcoming patients, registering information, and coordinating appointments with care teams.

You will verify insurance, assist with billing questions, and maintain accurate patient records while upholding privacy standards. Excellent communication and front-desk professionalism are essential.