Patient Care Coordinator – Remote & Onsite Support

Sonova Group; Kent (WA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401K with Company Match

FREE hearing aids

PTO and Holiday Time

No Nights or Weekends

Legal Shield and Identity Theft

1 Floating Holiday per year

Job summary

Sonova Group is seeking a Hearing Care Coordinator in Kent, WA to provide quality patient care alongside clinical staff. Responsibilities include scheduling appointments, verifying insurance, and offering support to patients. The ideal candidate has at least 2 years of healthcare experience and strong communication skills.

Employees enjoy benefits including 401K with company match, free hearing aids, and no weekend hours. Join us in making a positive impact on hearing health!

Qualifications

• 2+ years in a healthcare environment is preferred.
• Previous customer service experience is required.
• Prior experience/knowledge with hearing aids is a plus.

Responsibilities

• Greet patients with a positive attitude.
• Schedule follow-up hearing tests and consultations.
• Collect patient intake forms and maintain patient files.
• Complete benefit checks and authorization for insurance.
• Provide first level support to patients and process payments.
• Manage inventory and submit supply orders as needed.

Skills

Communication

Relationship building

Microsoft Office

HIPAA knowledge

Education

High School Diploma or equivalent

Job description

Sonova Group is seeking a Hearing Care Coordinator in Kent, WA to provide quality patient care alongside clinical staff. Responsibilities include scheduling appointments, verifying insurance, and offering support to patients. The ideal candidate has at least 2 years of healthcare experience and strong communication skills.

Employees enjoy benefits including 401K with company match, free hearing aids, and no weekend hours. Join us in making a positive impact on hearing health!