Patient Care Coordinator PRN

Registered Physical Therapists; Riverton (UT); On-site; USD 25,000 - 28,000; Full time

Job summary

Mountain Land Physical Therapy, in partnership with Registered Physical Therapists (RPT), is hiring a Patient Care Coordinator for our clinics in the Riverton area. You’ll manage patient scheduling, collect payments, and create a welcoming front desk environment with full training and mentorship.

This role suits both experienced medical receptionists and newcomers to healthcare, offering growth into medical billing or clinic operations while upholding HIPAA standards and professional service.

Qualifications

• Experience in front office or medical receptionist or customer service preferred.
• Proficient with Microsoft Office and learning scheduling software.
• Strong communication and multitasking abilities.
• Friendly, professional demeanor.

Responsibilities

• Greet and check in patients.
• Manage therapists' schedules using scheduling software.
• Collect co-pays, co-insurance, deductibles, and private payments.
• Answer phones and respond to emails with excellent service.
• Maintain HIPAA compliance and confidentiality.
• Keep front desk and waiting area organized.

Education

High school diploma

Tools

Scheduling software

Microsoft Office

Job description

Location:

Various Clinics in Riverton area (RPT Riverton, RPT Riverton South, RPT West Jordan, ML West Jordan, etc.)

Schedule:

M - F anytime 7 am - 7 pm

Pay Range:

$18 - $20/hour

Interview Process:

1. Apply online 2. Self-paced online assessment (20-25 minutes) 3. In-person interview for you to meet the team and learn more about the role (30-45 minutes) 4. Offer and training

The Position:

Mountain Land Physical Therapy, in partnership with Registered Physical Therapists (RPT), is hiring a friendly, organized, and tech-savvy Patient Care Coordinator to join our outpatient physical therapy team. In this front desk medical office role, you’ll manage patient scheduling and payment collection, while creating a welcoming clinic environment. This position includes full training and mentorship, which is ideal for both experienced medical receptionists and those new to healthcare.

What You’ll Do:

Greet and check in patients, creating a friendly and professional first impression

• Manage physical therapists' schedules using our scheduling software
• Collect co-pays, co-insurance, deductibles, and private payments at time of service
• Answer phones and respond to emails with exceptional customer service
• Maintain HIPAA compliance and confidentiality in all patient interactions
• Keep the front desk and waiting area organized, efficient, and welcoming
• Assist with medical record updates and administrative tasks

What We’re Looking For:

• Previous front office, medical receptionist, or customer service experience preferred
• Comfort using Microsoft Office and learning a scheduling software
• Strong communication and multitasking skills
• Friendly, team-oriented personality with a professional demeanor
• Willingness to learn and grow in a healthcare setting

Why Join Us:

• Supportive team culture with mentorship at every stage of your career
• Room to grow into roles in medical billing, office management, or clinic operations
• Work that makes a difference by helping patients on their journey to recovery

Requirements:

• High school diploma or equivalent
• Friendly, professional communication skills
• Comfortable using computers and learning new software
• Able to multitask in a fast-paced clinic
• Reliable and punctual
• Customer service or office experience preferred