Patient Care Coordinator - Pediatric

Providence Health & Services; Issaquah (WA); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking healthcare organization as a Patient Care Coordinator, where you'll play a vital role in ensuring smooth patient experiences in a pediatric setting. This position offers an opportunity to work closely with clinical teams, providing essential support and customer service to families. With a focus on compassionate care, you'll help guide patients through their healthcare journeys, contributing to a culture that values integrity and excellence. Enjoy competitive pay and an extensive benefits package designed to support your well-being and professional growth.

Benefits

Competitive pay

Full medical, dental and vision coverage

401(k) plan with employer matching

Generous paid time off

Tuition reimbursement

Wellness programs

Back-up child & elder care

Qualifications

• 1 year experience in medical/healthcare setting or two years in a customer service role.
• Prior experience providing a high level of customer service in a fast paced environment.

Responsibilities

• Coordinate information and support needed for patient flow at clinics.
• Assist patients with check-in, registration, billing, and insurance.

Skills

Customer Service

Data Handling

Communication

Education

High School Diploma

Experience in Healthcare

Tools

Electronic Medical Records (EMR)

Job description

Description

Patient Care Coordinator - Pediatric at Swedish Pediatrics - Meadow Creek

Schedule: Full time, Monday - Friday

Location: Issaquah, Washington

Job description:

Patient Care Coordinators are responsible and accountable for the coordination of information and support needed for the flow of patients at our clinics. As a patient-facing caregiver, you'll provide customer service, helping patients through processes like check-in, registration, billing/financial aide and insurance. Patient Care Coordinatorswork in conjunction with our clinical teams to assist with scheduling, clinic operations and more.

Swedish Medical Group (SMG) provides an extensive range of ambulatory services to patients throughout the Puget Sound. As a caregiver with SMG, you'll support the delivery of cost-effective, clinically competent, reliable healthcare by following our core values of Justice, Excellence, Dignity, Integrity and Compassion. Join our team and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

At our Pediatric Clinics, we understand that keeping children well is as important as treating them when they're sick. Join our team to provide newborns, children and teens with the best possible start to life and educate parents on how to keep their loved ones healthy.

Benefits and perks:

• Competitive pay (including holiday pay & shift pay differentials)


• Best-in-class benefits - full medical, dental and vision coverage from your first day


• 401(k) plan with employer matching & complimentary retirement planner


• Generous paid time off for vacation, sick days and holidays


• Tuition reimbursement & student loan forgiveness programs


• Wellness & mental health assistance programs


• Back-up child & elder care to help with care disruptions for your family

Required Qualifications:

• 1 year experience in medical/healthcare setting or two years in a customer service role.


• Prior experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion.

Preferred Qualifications:

• Electronic Medical Records (EMR) experience.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.

About Providence

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

About the Team

Providence Swedish is the largest not-for-profit health care system in the greater Puget Sound area. It is comprised of eight hospital campuses (Ballard, Edmonds, Everett, Centralia, Cherry Hill (Seattle), First Hill (Seattle), Issaquah and Olympia); emergency rooms and specialty centers in Redmond (East King County) and the Mill Creek area in Everett; and Providence Swedish Medical Group, a network of 190+ primary care and specialty care locations throughout the Puget Sound. Whether through physician clinics, education, research and innovation or other outreach, we're dedicated to improving the wellbeing of rural and urban communities by expanding access to quality health care for all.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Requsition ID: 363171

Company: Swedish Jobs

Job Category: Patient Access

Job Function: Revenue Cycle

Job Schedule: Full time

Job Shift: Day

Career Track: Admin Support

Department: 3908 PEDIATRIC WA ISSAQUAH

Address: WA Issaquah 6520 226th Pl SE

Work Location: Swedish Meadow Creek-Issaquah

Workplace Type: On-site

Pay Range: $24.26 - $37.11

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.