Patient Care Coordinator - Primary Care

Providence Health & Services; Bellevue (WA); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Patient Care Coordinator to join their team. In this role, you will be the vital link between patients and clinical teams, ensuring seamless patient flow and exceptional customer service. Your responsibilities will include assisting with check-ins, registrations, and navigating insurance processes, all while maintaining confidentiality and professionalism. This position offers a chance to thrive in a supportive culture focused on holistic patient care and professional growth. If you are passionate about making a difference in healthcare, this opportunity is for you.

Benefits

Competitive pay

Comprehensive medical coverage

401(k) plan with employer matching

Generous paid time off

Tuition reimbursement

Wellness support programs

Child and elder care services

Qualifications

• 1+ years in a medical/healthcare setting or 2 years in customer service.
• Ability to handle confidential data with discretion.

Responsibilities

• Coordinate patient information and support for clinic operations.
• Assist patients with check-in, registration, and billing processes.

Skills

Customer Service

Patient Coordination

Confidential Data Handling

Education

High School Diploma

Experience in Healthcare

Tools

Electronic Medical Records (EMR)

Job description

Patient Care Coordinator – Primary Care at Swedish Factoria Primary Care

Schedule: Full Time, Monday to Friday, 8:00 AM to 5:00 PM

Location: Ballard, Washington

Job Description

Patient Care Coordinators are responsible for coordinating the information and support needed for patient flow at our clinics. As a patient-facing caregiver, you will provide customer service, assisting patients with check-in, registration, billing/financial aid, and insurance processes. You will work closely with our clinical teams to support scheduling, clinic operations, and more.

Swedish Medical Group (SMG) offers a wide range of ambulatory services throughout the Puget Sound. As a caregiver with SMG, you will support the delivery of cost-effective, clinically competent, and reliable healthcare, guided by our core values of Justice, Excellence, Dignity, Integrity, and Compassion. Join our team to thrive in a culture focused on patient-centered, holistic care built on understanding, commitment, and mutual respect. Your voice matters here, as we believe empowering our staff is key to inspiring and retaining the best talent.

Our Primary Care Clinics serve as close partners in maintaining patients' health and wellness. Join our experienced and compassionate team to provide holistic care to our community.

Benefits and Perks

• Competitive pay, including holiday pay and shift differentials
• Comprehensive medical, dental, and vision coverage from day one
• 401(k) plan with employer matching and a complimentary retirement planner
• Generous paid time off for vacation, sick days, and holidays
• Tuition reimbursement and student loan forgiveness programs
• Wellness and mental health support programs
• Back-up child and elder care services to assist with family care disruptions

Required Qualifications

• At least 1 year of experience in a medical/healthcare setting or two years in a customer service role
• Experience providing high-level customer service in a fast-paced environment, handling confidential data with discretion

Preferred Qualifications

• Experience with Electronic Medical Records (EMR)

Why Join Providence?

Our best-in-class benefits are designed to support your health, professional growth, and financial security. We take care of you so you can focus on our mission of improving the health and wellbeing of our patients.