Patient Care Coordinator: Office Admin & Scheduling

Albemarle Physician Services- Sentara, Inc.; Moyock (NC); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401k/403B with Employer Match

Tuition Assistance – $5,250/year

Paid Time Off and Sick Leave

Parental & Family Caregiver Leave

Life Insurance

Pet Insurance

Legal Resources Plan

Discounted educational opportunities

Job summary

Sentara Family & Internal Medicine Physicians in Moyock, NC is hiring a full-time Patient Care Specialist to support a physician’s office with non-clinical tasks. You will answer phones, schedule appointments, register patients, and respond to patient questions in a fast-paced environment.

The role requires a HS Diploma, 3 years of customer service, and experience with health insurance plans and medical terminology. The team emphasizes excellent patient experiences and collaborative care.

Qualifications

• HS Diploma required.
• Associate degree or higher considered.
• 3 years customer service experience required.
• 1 year experience with health insurance plans, medical records data, medical terminology, registration, scheduling, or third party payers required.

Responsibilities

• Answer phones and greet patients in a professional manner.
• Schedule appointments and manage patient registrations.
• Provide non-clinical support to the office and assist with patient questions.
• Support care delivery by coordinating with the physician office team.

Job description

Sentara Family & Internal Medicine Physicians in Moyock, NC is hiring a full-time Patient Care Specialist to support a physician’s office with non-clinical tasks. You will answer phones, schedule appointments, register patients, and respond to patient questions in a fast-paced environment.

The role requires a HS Diploma, 3 years of customer service, and experience with health insurance plans and medical terminology. The team emphasizes excellent patient experiences and collaborative care.