Patient Care Coordinator — Mon-Fri, Great Benefits

Keplr Vision; Lansing (MI); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Vision benefits

Dental benefits

PTO

Holiday pay

401k + match

Job summary

Rule Eye Care in Lansing, MI seeks a friendly Patient Care Coordinator II to be the front desk heartbeat. You’ll greet patients, handle check-in/out, verify insurance, and keep the flow smooth in a fast-paced optometry practice.

This full-time role offers weekday hours (Mon-Fri), a competitive hourly rate of 17–19 USD, benefits, PTO, and 401(k) matching. Ideal candidates bring 1+ year customer service experience and a patient-first mindset.

Qualifications

• 1+ year of customer service experience (healthcare or optical experience is a bonus).
• Knowledge with insurance would be preferred.
• Excellent communication skills and a friendly, professional demeanor.
• Comfortable with computers and quick to learn new systems.

Responsibilities

• Be the welcoming voice on the phone, helping patients with scheduling and questions.
• Greet and check in and check out patients with professionalism and warmth.
• Keep things running smoothly with efficient front desk operations.
• Support patient flow with strong multitasking and time management skills.
• Prepare for future days with route slips.
• Verifying insurance before patients arrive.

Skills

Customer service

Healthcare/optical experience

Insurance knowledge

Communication skills

Computer literacy

Team player

Job description

Rule Eye Care in Lansing, MI seeks a friendly Patient Care Coordinator II to be the front desk heartbeat. You’ll greet patients, handle check-in/out, verify insurance, and keep the flow smooth in a fast-paced optometry practice.

This full-time role offers weekday hours (Mon-Fri), a competitive hourly rate of 17–19 USD, benefits, PTO, and 401(k) matching. Ideal candidates bring 1+ year customer service experience and a patient-first mindset.