Patient Care Coordinator – Medical Records (Onsite)

Southwest-Eyecare; Albuquerque (NM); Sur place; USD 17 000 - 22 000; Plein temps

Avantages offerts par ce poste

Medical

Dental

Vision

401(k)

Flexible Spending Account

Paid Time Off

Paid holidays

Résumé du poste

Southwest Eyecare Specialists PC in Albuquerque is seeking a full-time Patient Care Coordinator - Medical Records to ensure accurate, compliant patient information and a smooth visit for every patient. You will be the first point of contact, handling calls, scheduling, and insurance verifications with a focus on friendly, efficient service.

You will greet patients, guide them through our online portal, verify benefits, and coordinate with healthcare professionals to support exceptional care.

Qualifications

• Strong customer service background.
• Excellent organizational skills.
• Empathy and patient-centered approach.
• Familiarity with healthcare software and patient portals.

Responsabilités

• Answer phones professionally and manage patient communications.
• Schedule appointments according to patient availability.
• Verify insurance and assist with visits logistics.
• Assist patients with navigating the patient portal and accessing medical information.

Connaissances

Customer service

Organization

Empathy

Description du poste

Southwest Eyecare Specialists PC in Albuquerque is seeking a full-time Patient Care Coordinator - Medical Records to ensure accurate, compliant patient information and a smooth visit for every patient. You will be the first point of contact, handling calls, scheduling, and insurance verifications with a focus on friendly, efficient service.

You will greet patients, guide them through our online portal, verify benefits, and coordinate with healthcare professionals to support exceptional care.