Patient Care Coordinator- Medical Records

Southwest-Eyecare; Albuquerque (NM); Presencial; USD 17 000 - 22 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical

Dental

Vision

401(k)

Flexible Spending Account

Paid Time Off

Paid holidays

Resumo da oferta

Southwest Eyecare Specialists PC in Albuquerque is seeking a full-time Patient Care Coordinator - Medical Records to ensure accurate, compliant patient information and a smooth visit for every patient. You will be the first point of contact, handling calls, scheduling, and insurance verifications with a focus on friendly, efficient service.

You will greet patients, guide them through our online portal, verify benefits, and coordinate with healthcare professionals to support exceptional care.

Qualificações

• Strong customer service background.
• Excellent organizational skills.
• Empathy and patient-centered approach.
• Familiarity with healthcare software and patient portals.

Responsabilidades

• Answer phones professionally and manage patient communications.
• Schedule appointments according to patient availability.
• Verify insurance and assist with visits logistics.
• Assist patients with navigating the patient portal and accessing medical information.

Conhecimentos

Customer service

Organization

Empathy

Descrição da oferta de emprego

Join Southwest Eyecare Specialists PC as a Full Time Patient Care Coordinator specializing in Medical Records, where your role is crucial in enhancing patient experiences. Work onsite at our Albuquerque location, immersing yourself in a dynamic healthcare environment that values collaboration and innovation. You will play a vital part in managing patient information, ensuring accuracy and compliance, while also interacting directly with patients and healthcare professionals. This role offers a competitive pay of $13.50 per hour, making it an excellent opportunity for those passionate about patient care and efficient healthcare operations. If you are looking to make a meaningful impact in the medical field, this position is your chance.

As a team member you'll be able to enjoy benefits such as Medical, Dental, Vision, 401(k), Flexible Spending Account, Paid Time Off, and Paid holidays.

Who are we? An Introduction

The mission of Southwest Eyecare/Eyewear is to exceed expectations by providing the highest quality of compassionate and precise eye care services to patients of all ages. We work as a team, utilizing the most advanced technology available to accurately diagnose and treat routine and medical eye conditions. By educating and communicating, our physicians and staff can facilitate a lifetime of the best possible vision for every patient. It is our intent to grow and nurture lasting professional relationships with our patients, our staff, and their families.

What does a Patient Care Coordinator- Medical Records do?

As a Full Time Patient Care Coordinator at Southwest Eyecare Specialists PC in Albuquerque, you will be the first point of contact for our patients, handling a variety of essential tasks to ensure smooth operations. Your responsibilities will include answering phones with professionalism, making appointments that accommodate our patients' schedules, and conducting insurance verifications to streamline their visits. Additionally, you will assist patients with navigating our user-friendly patient portal, ensuring they have access to their medical information and enhancing their overall experience. This multifaceted role is critical in providing exceptional care and support to our patients.

What we're looking for in a Patient Care Coordinator- Medical Records

To excel as a Full Time Patient Care Coordinator at Southwest Eyecare Specialists PC, you will need a strong foundation in customer service to effectively address patient inquiries and concerns. Excellent organizational skills are essential, as you will manage appointment schedules and maintain accurate medical records. Empathy is a key trait that will enable you to connect with patients on a personal level, ensuring they feel cared for and understood throughout their healthcare journey. Familiarity with healthcare software and tools will also be beneficial, as you will navigate various systems to verify insurance and assist patients with our online portal. Together, these skills will empower you to contribute positively to our patients' experiences and the overall efficiency of our healthcare team.

Knowledge and skills required for the position are:

• Cusomter service
• organization
• empathy