Patient Care Coordinator Louisville

Pacesetter Health; Louisville (KY); On-site; USD 32,000 - 52,000; Full time

Job summary

Pacesetter Health in Louisville, KY is seeking a Patient Care Coordinator for our podiatry office. You will manage patient appointments, perform check-in/out, and coordinate with providers to ensure high-quality care.

The role requires excellent communication, confidentiality, and the ability to multitask in a fast-paced clinic environment. Monday through Friday schedule with no weekend shifts; bilingual in English/Spanish preferred.

Qualifications

• High school diploma or equivalent required.
• Experience in a medical/clinic setting is preferred.
• Ability to learn EMR systems quickly and accurately.
• Bilingual English/Spanish preferred for this location.

Responsibilities

• Welcome and greet patients and visitors with excellent service.
• Register new patients and update demographics, collect co-pays and insurance info in the EMR.
• Manage front desk flow: check-in, answers questions, direct patients.
• Follow HIPAA guidelines at all times.
• Handle faxes and outbound referrals.
• Perform other tasks as assigned by management.

Skills

Excellent communication

Customer service

Multitasking

Confidentiality

Bilingual English/Spanish preferred

Education

High School Diploma or Equivalent

Job description

Position:Patient Care Coordinator Louisville

Location: Louisville, KY

Job Id:938

# of Openings:1

Patient Care Coordinator-Podiatry Office

Job Description:
The Patient Coordinator is responsible for managing patient appointments, answering patient inquiries, and ensuring that patients receive the highest level of care. The Patient Coordinator will work closely with healthcare providers to provide optimal service for all of our patient needs.
Job Essential Functions and Duties:

• Welcome and greet all patients and visitors whether in person or over the phone using excellent customer service skills
• Register new patients and update established patient demographics, collecting co pays, balances, insurance cards, entering information into EHR
• Facilitating patient flow at the front desk, checking patients in, answering questions
• Following HIPAA guidelines
• Managing faxes and and outbound referrals
• Other tasks assigned to you from management

Interpersonal Skills and Competence:

• Excellent communication and customer service skills
• Maintain confidentiality
• Demonstrates the ability to work in a fast-paced environment and multi-task
• Dependable and reliable
• Bilingual in English and Spanish is preferred for this location

Schedule and Related Information:

Work schedule is Monday through Friday no Weekends
Travel to other locations may be occasionally necessary (within reasonable distance)

Minimum Qualifications:

High School Diploma or Equivalent

Previous experience or training in this or similar position.

Minimum Background Requirements Previous experience or training in this or similar position.
Minimum Demonstrated Skills Motivated to learn and be part of a growing medical clinic Displays consistent professionalism Is energetic and empathetic with patients. Consistently displays positive rapport with fellow employees. Cooperates with supervisory staff and physicians. Demonstrates flexibility in job assignment. Ability to learn EMR systems quickly and efficiently.