Patient Care & Front Desk Specialist

Keplr Vision; Louisville (KY); On-site; USD 34,000 - 42,000; Full time

Job summary

Keplr Vision in Louisville, KY is seeking a Patient Care Coordinator I to provide outstanding front desk support and patient service. This full-time role reports to the Practice Manager and involves phone conversations, appointment scheduling, greeting patients, and handling check-in/check-out procedures in a friendly, professional manner.

Ideal candidates have 1+ years in customer service, strong time management, attention to detail, and comfort using computers and basic systems.

Qualifications

• 1+ years of customer service experience
• Professional and personable demeanor
• Willingness to learn and train

Responsibilities

• Speak with patients on the phone
• Schedule appointments
• Greet patients
• Patient check in and out
• Front desk administrative duties

Skills

Customer service

Time management

Attention to detail

Multi-tasking

Computer proficiency

Job description

Keplr Vision in Louisville, KY is seeking a Patient Care Coordinator I to provide outstanding front desk support and patient service. This full-time role reports to the Practice Manager and involves phone conversations, appointment scheduling, greeting patients, and handling check-in/check-out procedures in a friendly, professional manner.

Ideal candidates have 1+ years in customer service, strong time management, attention to detail, and comfort using computers and basic systems.