Patient Care Coordinator II: Empathy-Driven Scheduling

Optum; Seattle (WA); On-site; USD 24,769 - 44,248; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

401(k) Savings Plan

Employee Discounts

Job summary

Optum is seeking a Patient Care Coordinator II in Seattle to manage daily activities and serve as the first contact for patient inquiries. You will work closely with the care team to enhance health outcomes, ensuring excellent customer service while adhering to processes. This role is pivotal in supporting the practice and assisting with patient scheduling and documentation.

Opportunities for professional development and a comprehensive benefits package are included. Join us and make an impact on the communities we serve!

Qualifications

• 1+ years of experience in a medical office position.
• Computer proficiency in Microsoft applications.
• Ability to answer multiple phone calls.

Responsibilities

• Schedule appointments and procedures.
• Greet and assist patients with registration.
• Verify patient information in Electronic Health Record.

Skills

Customer service skills

Empathy

Multi-tasking

Organization

Communication

Education

High School Diploma/GED

Tools

Microsoft Outlook

EPIC / EMR software

Job description

Optum is seeking a Patient Care Coordinator II in Seattle to manage daily activities and serve as the first contact for patient inquiries. You will work closely with the care team to enhance health outcomes, ensuring excellent customer service while adhering to processes. This role is pivotal in supporting the practice and assisting with patient scheduling and documentation.

Opportunities for professional development and a comprehensive benefits package are included. Join us and make an impact on the communities we serve!