Patient Care Coordinator II - Clinic & Care Team

Stanford Health Care; California (MO); On-site; USD 96,622,000 - 108,742,000; Full time

Job summary

Stanford Health Care in Palo Alto, CA seeks a PCC II at 1.0 FTE for Day shift. The role develops patient-care skills, supports clinic operations, and ensures protocol compliance. Requires MA-related education and at least 1 year of experience, plus BLS.

Responsibilities include vitals, rooming, labs, vaccine administration, and coordinating with providers and staff. Strong communication and customer service are essential.

Qualifications

• HS diploma or GED plus one MA program completion or MA certification.
• One year of overall experience required.
• Current American Heart Association BLS certification required.

Responsibilities

• Develop clinical expertise in assigned area and clinic.
• Maintain records, logs, and follow protocols; ensure safety and infection control.
• Perform patient care: vitals, rooming, labs, med reconciliation, EKG, etc.
• Handle check-in/out, virtual rooming, vaccines, point-of-care testing.
• Manage weekly prep, stocking, and supply ordering for clinic.
• Coordinate with provider, patient, and staff; manage CRM/In-Basket.

Skills

Medical terminology

Coding & billing

Computer skills

Communication

Problem solving

Customer service

Independence

Procedural compliance

Home health

Clinical teamwork

HealthStream training

Education

High School Diploma or GED

Medical assisting program certificate

Medical assistant certification (CA board approved)

Tools

CRM software

Electronic Health Records

Job description

Stanford Health Care in Palo Alto, CA seeks a PCC II at 1.0 FTE for Day shift. The role develops patient-care skills, supports clinic operations, and ensures protocol compliance. Requires MA-related education and at least 1 year of experience, plus BLS.

Responsibilities include vitals, rooming, labs, vaccine administration, and coordinating with providers and staff. Strong communication and customer service are essential.