Patient Care Coordinator I - Weinstein Eye Dunkirk

Colonial Group; Northern (KY); Hybrid; USD 21,000 - 28,000; Full time

Job summary

Colonial Group is seeking a Patient Care Coordinator I in Kentucky to deliver high-quality client service and patient care. You will speak with patients by phone, schedule appointments, greet visitors, and handle check-in/check-out with professional demeanor.

The role emphasizes strong customer service, time management, and the ability to multi-task in a busy practice setting. Full-time, non-exempt, in-office position with the Business Office team.

Qualifications

• Excellent customer service skills and professional presentation are essential.
• 1+ years of experience preferred, with willingness to train capable candidates.
• Strong time management and organizational abilities are required.

Responsibilities

• Speak with patients on the phone to address inquiries.
• Schedule appointments and coordinate calendars.
• Greet patients and manage front desk interactions.
• Check patients in and out and handle related processes.
• Perform a variety of front desk administrative duties.

Skills

Customer service

Time management

Attention to detail

Multi-tasking

Computer proficiency

Job description

Patient Care Coordinator I

General job Description & Responsibilities

This is a customer-facing position that provides the highest-quality client service and patient care at the practice. Primary responsibilities include:

• Speaking with patients on the phone
• Scheduling appointments
• Greeting patients
• Patient check in and out
• A variety of front desk administrative duties

Experience & Skills

Excellent customer service skills and personal presentation are critical to this role. Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn. Positive, professional, and personable. The ideal candidate will have 1+ years of experience and:

• Excellent time management skills
• Attention to detail
• Efficiency at multi-tasking
• Proficiency with computers and basic systems
• The ability to interact with patients in a professional and friendly manner

Other Duties & Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.This position reports to the Practice Manager, or their designee.

Status: Full-time (FT)

Exemption: Non-exempt

Department: Business Office