Patient Care Coordinator I - 043

Colonial Group; Louisville (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Colonial Group in Louisville, KY is seeking a Patient Care Coordinator I to deliver high-quality client service and patient care. This customer-facing role handles phone calls, appointment scheduling, greeting patients, and front desk duties to ensure smooth daily operations.

The ideal candidate has strong customer service skills, a professional appearance, and 1+ years of experience; training is available for the right person.

Qualifications

• Excellent customer service skills and professional presentation.
• 1+ years of experience preferred; willing to train someone with good customer service skills.
• Must interact with patients in a professional and friendly manner.

Responsibilities

• Speak with patients on the phone.
• Schedule appointments.
• Greet patients.
• Patient check in and out.
• Front desk administrative duties.

Skills

Customer service

Time management

Attention to detail

Multi-tasking

Computer proficiency

Job description

Patient Care Coordinator I

General job Description & Responsibilities

This is a customer-facing position that provides the highest-quality client service and patient care at the practice. Primary responsibilities include:

• Speaking with patients on the phone
• Scheduling appointments
• Greeting patients
• Patient check in and out
• A variety of front desk administrative duties

Experience & Skills

Excellent customer service skills and personal presentation are critical to this role. Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn. Positive, professional, and personable. The ideal candidate will have 1+ years of experience and:

• Excellent time management skills
• Attention to detail
• Efficiency at multi-tasking
• Proficiency with computers and basic systems
• The ability to interact with patients in a professional and friendly manner

Other Duties & Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.This position reports to the Practice Manager, or their designee.

Status: Full-time (FT)

Exemption: Non-exempt

Department: Business Office