Patient Care Coordinator I - Danville Eye Center

Keplr Vision; Danville (KY); On-site; USD 33,000 - 39,000; Full time

Job summary

Keplr Vision is seeking a Patient Care Coordinator I in Danville, KY. The role is customer-facing, handling phone calls, scheduling, greeting patients, and front desk duties to ensure smooth clinic operations.

The ideal candidate has 1+ years of experience, strong time management, attention to detail, and a professional, friendly manner. Training is available for the right candidate who demonstrates excellent customer service and a professional presentation.

Qualifications

• Excellent customer service skills and professional presentation.
• Willing to train someone with good customer service and a desire to learn.
• Positive, professional, and personable.
• Ideal candidate will have 1+ years of experience.

Responsibilities

• Speaking with patients on the phone
• Scheduling appointments
• Greeting patients
• Patient check in and out
• A variety of front desk administrative duties

Skills

Customer service

Time management

Attention to detail

Multi-tasking

Professional communication

Computer proficiency

Job description

Patient Care Coordinator I

General job Description & Responsibilities

This is a customer-facing position that provides the highest-quality client service and patient care at the practice. Primary responsibilities include:

• Speaking with patients on the phone
• Scheduling appointments
• Greeting patients
• Patient check in and out
• A variety of front desk administrative duties

Experience & Skills

Excellent customer service skills and personal presentation are critical to this role. Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn. Positive, professional, and personable. The ideal candidate will have 1+ years of experience and:

• Excellent time management skills
• Attention to detail
• Efficiency at multi-tasking
• Proficiency with computers and basic systems
• The ability to interact with patients in a professional and friendly manner

Other Duties & Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.This position reports to the Practice Manager, or their designee.

Status: Full-time (FT)

Exemption: Non-exempt

Department: Business Office