Patient Care Coordinator I - 113

Wildwood Eyecare; Marietta (GA); On-site; USD 21,000 - 28,000; Full time

Job summary

Wildwood Eyecare is seeking a friendly Patient Care Coordinator I to handle front desk responsibilities at the Georgia practice. You will communicate with patients by phone, schedule appointments, and assist with check-in and check-out processes in a courteous, professional manner.

The role emphasizes strong customer service, time management, and the ability to multitask in a busy clinic environment. Training is available for the right candidate who demonstrates initiative and reliability.

Qualifications

• Excellent customer service and professional presentation are required.
• Willingness to learn and train possible for the right candidate.
• 1+ years of experience preferred but not required if strong customer service skills are shown.

Responsibilities

• Speak with patients on the phone and schedule appointments.
• Greet patients and manage check-in/out processes.
• Perform a variety of front desk administrative duties.

Skills

Customer service

Communication

Time management

Attention to detail

Multi-tasking

Computer skills

Job description

Patient Care Coordinator I

General job Description & Responsibilities

This is a customer-facing position that provides the highest-quality client service and patient care at the practice. Primary responsibilities include:

• Speaking with patients on the phone
• Scheduling appointments
• Greeting patients
• Patient check in and out
• A variety of front desk administrative duties

Experience & Skills

Excellent customer service skills and personal presentation are critical to this role. Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn. Positive, professional, and personable. The ideal candidate will have 1+ years of experience and:

• Excellent time management skills
• Attention to detail
• Efficiency at multi-tasking
• Proficiency with computers and basic systems
• The ability to interact with patients in a professional and friendly manner

Other Duties & Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.This position reports to the Practice Manager, or their designee.

Status: Full-time (FT)

Exemption: Non-exempt

Department: Business Office