Patient Care Coordinator — Growth & PTO + 401(k)

Upstream Rehabilitation; Cincinnati (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Charity Day

Health benefits (Medical, Dental, V/S,

PTO + Holidays

401(k) + company match

Job summary

Beacon Orthopaedics, a brand partner of Upstream Rehabilitation, seeks a Patient Care Coordinator I in Cincinnati, OH. This entry-level office role supports clinic operations and patient intake, delivering friendly front-desk service and accurate scheduling.

The PCC-I collaborates with the Clinic Director to ensure smooth patient flow, verify insurance, collect payments, and maintain an organized front office.

Qualifications

• High School Diploma or equivalent.
• Communication skills – must be able to relate well to Business Office and Field leadership.
• Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision.
• As a member of a team, must possess efficient time management and presentation skills.

Responsibilities

• Collect all money due at the time of service.
• Convert referrals into evaluations.
• Schedule patient visits.
• Customer Service.
• Create an inviting clinic atmosphere.
• Make all welcome calls; monitor arrival rate by enhancing the customer experience.
• Manage schedule efficiently, route documents, manage overtime and non-clinical documentation, deposits, and insurance reporting.
• Monitor clinic inventory.
• Attend required training and compliance sessions.

Skills

Communication skills

Multitasking

Time management

Organizational skills

Presentation skills

Independent work

Education

High School Diploma or equivalent

Job description

Beacon Orthopaedics, a brand partner of Upstream Rehabilitation, seeks a Patient Care Coordinator I in Cincinnati, OH. This entry-level office role supports clinic operations and patient intake, delivering friendly front-desk service and accurate scheduling.

The PCC-I collaborates with the Clinic Director to ensure smooth patient flow, verify insurance, collect payments, and maintain an organized front office.