Patient Care Coordinator - Frontline Care & Growth

Demant; Morganton (NC); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

PTO & Paid Holidays

Medical, dental, vision, and HSA

401K+ Match

Maternity Leave

Short Term and Long Term Disability

Free Life Insurance

Pet Insurance

Steeply discounted Hearing Aids and 
+

Daycare Flex Savings Plan

Growth and development opportunities

Job summary

HearingLife in Morganton, NC is hiring a Patient Care Coordinator (PCC) to act as the face of our retail clinics nationwide. You will support clinics to achieve revenue goals by attracting new patients and handling administrative and operational tasks.

Responsibilities include greeting patients, scheduling appointments, collecting insurance, managing office supplies and HIPAA compliance. We offer full-time in-person work with benefits and growth opportunities.

Qualifications

• High school diploma or GED required; college degree preferred.
• Minimum of 1-2 years of customer service, administrative, or healthcare-related experience.

Responsibilities

• Welcome patients and maintain high level of customer service.
• Inbound and outbound calls, 50-75 per day.
• Schedule and confirm all patient appointments.
• PPI Intake and processing.
• Collect and verify medical insurance information for patients.
• Ordering and receiving office supplies.
• Payment processing.
• Hearing Aid supplies inventory management.
• Maintain office cleanliness.
• Uphold HIPAA standards.

Skills

Interpersonal skills

Communication skills

Organizational skills

Time management

Multitasking

Tech literacy

Education

High school diploma or GED

College degree preferred

Tools

EMR systems

Scheduling software

Job description

HearingLife in Morganton, NC is hiring a Patient Care Coordinator (PCC) to act as the face of our retail clinics nationwide. You will support clinics to achieve revenue goals by attracting new patients and handling administrative and operational tasks.

Responsibilities include greeting patients, scheduling appointments, collecting insurance, managing office supplies and HIPAA compliance. We offer full-time in-person work with benefits and growth opportunities.