Patient Care Coordinator: Front Office & Patient Experience

Rocky Mountain Spine & Sport Physical Therapy; Aurora (CO); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Benefits (Medical, Dental, Vision)

Job summary

Rocky Mountain Spine & Sport Physical Therapy in Aurora East, CO is seeking a Patient Care Coordinator I to support clinic growth and daily operations. This entry-level office role emphasizes excellent customer service and smooth front desk processes.

You will greet patients, schedule referrals, verify insurance, manage non-clinical paperwork, and help maintain an inviting, efficient clinic atmosphere. This full-time position offers benefits and growth within Upstream Rehabilitation.

Qualifications

• High School Diploma or equivalent.
• Excellent customer service and communication skills.
• Ability to multitask and meet deadlines with little supervision.
• Strong time management and presentation skills.

Responsibilities

• Greet patients and manage front desk operations.
• Schedule patient visits and convert referrals into evaluations.
• Verify insurance coverage for patients.
• Manage non-clinical documentation and deposits.
• Monitor arrival rate and create a positive patient experience.
• Collaborate with Clinic Director to ensure efficient procedures.

Skills

Communication

Multitasking

Time management

Presentation skills

Education

High School Diploma or equivalent

Job description

Rocky Mountain Spine & Sport Physical Therapy in Aurora East, CO is seeking a Patient Care Coordinator I to support clinic growth and daily operations. This entry-level office role emphasizes excellent customer service and smooth front desk processes.

You will greet patients, schedule referrals, verify insurance, manage non-clinical paperwork, and help maintain an inviting, efficient clinic atmosphere. This full-time position offers benefits and growth within Upstream Rehabilitation.