Patient Care Coordinator - Front Office Lead (Multi-location)

Cardiac Care Associates PC; Virginia, Northern (MN, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

401K

Profit Sharing

Safe Harbor

Medical Insurance

Dental insurance

Vision insurance

Health Savings Account

Paid Sick and Vacation time off

Paid Holidays

Job summary

Cardiac Care Associates PC in Northern Virginia and nearby locations is seeking a Patient Care Coordinator to support daily operations, schedule patients, greet visitors, and maintain a friendly, professional front office. You will work in person across multiple offices, ensuring smooth communication between patients, clinicians, and staff.

The role emphasizes HIPAA compliance, accurate data entry in Athena EMR, insurance verification, co-pay collection, and referrals.

Qualifications

• Minimum High School or equivalent.
• Healthcare customer service experience preferred.
• Strong communication and interpersonal skills.
• Familiarity with Athena EMR or similar system.
• Ability to navigate multi-location schedules.

Responsibilities

• Coordinate patient appointments and front-office operations.
• Answer multi-line phones and emails promptly.
• Verify insurance eligibility, collect co-pays and manage referrals.
• Check in/out patients and maintain accurate records.
• Maintain a clean reception area and deliver compassionate customer service.

Skills

Customer service

Communication skills

Phone etiquette

Team player

Attention to detail

Bilingual (English/other)

Education

High School diploma or equivalent

Tools

Athena EMR

Microsoft Office

Job description

Cardiac Care Associates PC in Northern Virginia and nearby locations is seeking a Patient Care Coordinator to support daily operations, schedule patients, greet visitors, and maintain a friendly, professional front office. You will work in person across multiple offices, ensuring smooth communication between patients, clinicians, and staff.

The role emphasizes HIPAA compliance, accurate data entry in Athena EMR, insurance verification, co-pay collection, and referrals.