Patient Care Coordinator — Front Office & Guest Experience

Soultulsa; Tulsa, Northern (OK, KY); Hybrid; USD 34,000 - 42,000; Full time

Job summary

Soul Aesthetics is seeking an exceptional Patient Coordinator to join our team. This role acts as the command center of our practice, creating a welcoming, organized, and seamless experience for every patient while helping the team operate at its best.

You should be warm, highly organized, detail-oriented, proactive, and confident communicating with people. Hospitality comes natural, and you thrive in a fast-paced setting, often anticipating needs before being asked.

Qualifications

• Experience in medical aesthetics, healthcare, hospitality, or high-end customer service is helpful
• Right attitude, character, and cultural fit are our highest priorities
• Character matters as much as experience

Responsibilities

• Creating an exceptional first and last impression for every patient
• Managing patient check-in and check-out
• Answering phones, texts, emails, and patient questions
• Scheduling and confirming appointments
• Collecting payments and maintaining administrative accuracy
• Monitoring the daily schedule and patient flow
• Anticipating scheduling issues and helping solve them proactively
• Supporting providers so they can stay on time and focused on patient care
• Maintaining a polished, organized, welcoming front office

Job description

Soul Aesthetics is seeking an exceptional Patient Coordinator to join our team. This role acts as the command center of our practice, creating a welcoming, organized, and seamless experience for every patient while helping the team operate at its best.

You should be warm, highly organized, detail-oriented, proactive, and confident communicating with people. Hospitality comes natural, and you thrive in a fast-paced setting, often anticipating needs before being asked.