Patient Concierge — Front Desk & Patient Experience

Integratedcooling; Savannah (GA); On-site; USD 20,664 - 27,552; Full time

Job summary

Park Aesthetics is seeking a friendly Front Desk Receptionist to join our growing team in Savannah. You will handle scheduling, patient check-in/out, payments, and coordinate with providers to ensure a smooth flow of operations.

The ideal candidate excels in customer service, stays organized in a fast-paced setting, and is eager to learn new systems while growing responsibilities. Prior healthcare experience is a plus, but training will be provided for the right attitude and work ethic.

Qualifications

• Excellent customer service skills and friendly demeanor.
• Willing to learn new systems and grow responsibilities.
• Experience in medical aesthetics or healthcare is a plus; training provided.

Responsibilities

• Schedule appointments and check patients in and out.
• Process payments and communicate with providers.
• Manage schedules and assist with patient education.
• Enroll patients in rewards programs and apply rewards.
• Create a welcoming, professional front desk experience.

Skills

Customer service

Team player

Fast-paced

Communication

Organization

Multitasking

Learn new systems

Positive attitude

Job description

✨ We're Hiring! Front Desk Receptionist ✨

Park Aesthetics is looking for an experienced Front Desk Receptionist to join our growing team! We're searching for someone who is friendly, organized, dependable, and thrives in a high volume, fast paced environment while providing exceptional customer service.

The ideal candidate:
• Has previous front desk, administrative, receptionist, or medical office experience
• Is confident answering and managing high volume phone calls
• Has excellent communication and organizational skills
• Is detail oriented and able to multitask efficiently
• Is dependable, professional, and a team player
• Is eager to learn, grow, and take on new responsibilities

As a member of our front desk team, you'll do much more than answer phones. Responsibilities include scheduling appointments, checking patients in and out, collecting payments, communicating with providers, managing schedules, assisting with patient education, enrolling patients in rewards programs, applying promotions and rewards, and creating an exceptional patient experience from start to finish.

Experience in medical aesthetics is a plus, but not required. We are happy to train the right candidate on our systems and processes, however, previous office or front desk experience is required for this position.

Please only apply if you have relevant front desk, administrative, receptionist, or medical office experience. This is a high volume, fast paced position, and resumes that do not demonstrate relevant office or medical office experience will not be considered.

To apply, please submit:
• Your resume
• A brief introduction explaining why this role specifically interests you

If you're passionate about helping people feel their best and want to be part of a fun, supportive team, we'd love to hear from you! 🤍