Patient Care Coordinator: Front Desk & Records

UnitedHealth Group; McAllen (TX); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Comprehensive benefits package

Incentive and recognition programs

Equity stock purchase plan

401k contribution

Job summary

UnitedHealth Group in McAllen, TX is seeking a patient services assistant to greet visitors, assist with intake, collect payments, and manage medical records. This on-site role supports scheduling and daily office operations in a fast-paced clinic environment.

The ideal candidate has at least 1 year of customer service experience, familiarity with medical terminology, and strong data-entry skills. Compensation includes hourly pay and a comprehensive benefits package.

Qualifications

• Minimum 1 year of customer service experience, including data entry.
• Basic knowledge of medical office procedures and medical terminology.
• Ability to sort and file materials alphabetically or numerically.

Responsibilities

• Greet patients and manage a 20-minute wait time.
• Assist with intake processes and document copying.
• Collect co-payments, co-insurance and deductibles and issue receipts.
• Manage cashier box and daily deposits per policy.
• Process walk-in patients and schedule appointments.
• Handle medical records filing, scanning, and scheduling prep.
• Ensure all correspondence is scanned or filed timely.
• Process requests for medical records release and logs.

Skills

Customer service

Data entry

Medical terminology

Education

High School Diploma/GED

Job description

UnitedHealth Group in McAllen, TX is seeking a patient services assistant to greet visitors, assist with intake, collect payments, and manage medical records. This on-site role supports scheduling and daily office operations in a fast-paced clinic environment.

The ideal candidate has at least 1 year of customer service experience, familiarity with medical terminology, and strong data-entry skills. Compensation includes hourly pay and a comprehensive benefits package.