Patient Care Coordinator — Front Desk & Billing

Odyssey House Louisiana, Inc.; New Orleans (LA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Leave benefits

401k match

Job summary

OdysseyHouse Louisiana, Inc. is seeking a full-time Patient Care Coordinator for the Community Health Center in New Orleans. The role supports patient intake, scheduling, and coordination of services within our comprehensive care model.

The position emphasizes accurate data entry, patient communication, and collaboration with medical and administrative staff to ensure smooth clinic operations and timely billing.

Qualifications

• Must have a high school diploma or equivalent.
• Familiarity with CPT billing certification and HIPAA training preferred.
• At least 1 year of medical experience in a similar setting.
• Ability to relate to patients using medical terminology.
• Strong communication skills and empathy for patients.

Responsibilities

• Greet patients in person or by phone and provide information on services and billing.
• Schedule appointments, triage walk-ins and emergencies, and manage patient flow.
• Call patients to remind them of upcoming appointments and follow up on no-shows.
• Register patients and collect required documentation; enter data into EHR.
• Prepare billing documents and coordinate with accounting for submission to payers.

Skills

Medical terminology

Communication

MS Office

Education

High School Diploma or equivalent

Tools

Practice Management Systems

Electronic Health Records

Job description

OdysseyHouse Louisiana, Inc. is seeking a full-time Patient Care Coordinator for the Community Health Center in New Orleans. The role supports patient intake, scheduling, and coordination of services within our comprehensive care model.

The position emphasizes accurate data entry, patient communication, and collaboration with medical and administrative staff to ensure smooth clinic operations and timely billing.