Patient Care Coordinator - Front Desk

Mountain Land Physical Therapy, Inc; Utah; On-site; USD 18,000 - 25,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with employer match

Paid time off

Wellness perks

Job summary

Mountain Land Physical Therapy, Inc. is hiring a friendly and organized Patient Care Coordinator (Front Desk) at our Caldwell outpatient clinic. You will manage scheduling, collect payments, and ensure a smooth check-in to check-out experience while delivering excellent customer service.

We provide complete training and mentorship, offering a part-time schedule with flexible clinic hours. Join a patient-focused team that values reliability, teamwork, and professional communication.

Qualifications

• High school diploma or equivalent required.
• Experience in front desk or customer service preferred.
• Proficient with computers and quick to learn new software.
• Strong communication and organizational skills.
• Reliable and punctual.

Responsibilities

• Greet and check in patients, creating a friendly first impression.
• Manage provider schedules using scheduling software.
• Collect co-pays, co-insurance, deductibles, and private payments at time of service.
• Answer phones and respond to emails with excellent customer service.
• Maintain HIPAA compliance and confidentiality in patient interactions.

Skills

Customer service

Front desk experience

Microsoft Office

Multitasking

Communication

Scheduling software

Education

High school diploma or equivalent

Tools

Scheduling software

Job description

Description

Location:

95 White Sage Ave., Delta, UT 84624

Schedule:

Part-Time, Monday, Tuesday, & every other Friday during clinic hours

Pay Range:

$15.50/hour

Benefits:

Health, dental, vision insurance, 401(k) with employer match, PTO, Wellness perks

The Position:

Mountain Land Physical Therapy, is hiring a friendly, organized, and tech-savvy Patient Care Coordinator (Front Desk / Medical Receptionist) to join our outpatient physical therapy clinic in Caldwell. In this patient-facing role, you’ll manage scheduling and payment collection while creating a welcoming, efficient experience from check-in to check-out. We provide complete training and mentorship, so this is a great fit for both experienced front office candidates and those new to healthcare.

What You’ll Do:

• Greet and check in patients, creating a friendly and professional first impression
• Manage provider schedules using our scheduling software
• Collect co-pays, co-insurance, deductibles, and private payments at time of service
• Answer phones and respond to emails with excellent customer service
• Maintain HIPAA compliance and confidentiality in all patient interaction
• Keep the front desk and waiting area organized, efficient, and welcoming
• Assist with administrative tasks and accurate patient information updates as needed

What We’re Looking For:

• Front office, medical receptionist, hospitality, retail, or customer service experience preferred
• Comfortable using computers (Microsoft Office) and learning new software quickly
• Strong communication, attention to detail, and ability to multitask
• Friendly, team-oriented, professional demeanor
• Willingness to learn and grow in a healthcare setting

Why Join Us:

• Supportive clinic culture with training and mentorship
• Clear growth opportunities (medical billing, clinic operations, support services)
• Meaningful work helping patients stay consistent with their plan of care and recovery

Requirements

• High school diploma or equivalent
• Friendly, professional communication skills
• Comfortable using computers and learning new software
• Able to multitask in a fast-paced clinic
• Reliable and punctual
• Customer service or office experience preferred