Patient Care Coordinator - Front Desk

Mountain Land Physical Therapy, Inc; Moab (UT); Hybrid; USD 22,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with employer match

PTO

Wellness perks

Job summary

Mountain Land Physical Therapy, Inc. is seeking a friendly Patient Care Coordinator to join our Moab clinic. You’ll manage scheduling, collect payments, and ensure a welcoming experience from check-in to checkout. Training and mentorship are provided to support growth in healthcare.

This front desk role is ideal for candidates with customer service experience and a desire to learn in a supportive outpatient setting that values teamwork and patient care.

Qualifications

• Front desk, medical receptionist, hospitality, retail, or customer service experience preferred.
• Comfortable using computers (Microsoft Office) and learning new software quickly.
• Strong communication, attention to detail, and ability to multitask.
• Friendly, team-oriented, professional demeanor.

Responsibilities

• Greet and check in patients, creating a friendly and professional first impression
• Manage provider schedules using our scheduling software
• Collect co-pays, co-insurance, deductibles, and private payments at time of service
• Answer phones and respond to emails with excellent customer service
• Maintain HIPAA compliance and confidentiality in all patient interaction
• Keep the front desk and waiting area organized, efficient, and welcoming
• Assist with administrative tasks and accurate patient information updates as needed

Education

High school diploma or equivalent

Tools

Scheduling software

Job description

Description

Location: 450 Williams Way, Moab, UT 84532

Schedule: Full-Time, Monday - Friday during clinic hours

Pay Range: $16 -$18/hour

Benefits: Health, dental, vision insurance, 401(k) with employer match, PTO, Wellness perks

Interview Process: 1. Apply online 2. Virtual Interview with Front Office Trainer 3. In-person interview for you to meet the team and learn more about the role (30-45 minutes) 4. Offer and training

The Position:

Mountain Land Physical Therapy, is hiring a friendly, organized, and tech-savvy Patient Care Coordinator (Front Desk / Medical Receptionist) to join our outpatient physical therapy clinic in Moab. In this patient-facing role, you’ll manage scheduling and payment collection while creating a welcoming, efficient experience from check-in to check-out. We provide complete training and mentorship, so this is a great fit for both experienced front office candidates and those new to healthcare.

What You’ll Do:

• Greet and check in patients, creating a friendly and professional first impression
• Manage provider schedules using our scheduling software
• Collect co-pays, co-insurance, deductibles, and private payments at time of service
• Answer phones and respond to emails with excellent customer service
• Maintain HIPAA compliance and confidentiality in all patient interaction
• Keep the front desk and waiting area organized, efficient, and welcoming
• Assist with administrative tasks and accurate patient information updates as needed

What We’re Looking For:

• Front office, medical receptionist, hospitality, retail, or customer service experience preferred
• Comfortable using computers (Microsoft Office) and learning new software quickly
• Strong communication, attention to detail, and ability to multitask
• Friendly, team-oriented, professional demeanor
• Willingness to learn and grow in a healthcare setting

Why Join Us:

• Supportive clinic culture with training and mentorship
• Clear growth opportunities (medical billing, clinic operations, support services)
• Meaningful work helping patients stay consistent with their plan of care and recovery

Requirements

• High school diploma or equivalent
• Friendly, professional communication skills
• Comfortable using computers and learning new software
• Able to multitask in a fast-paced clinic
• Reliable and punctual
• Customer service or office experience preferred