Patient Care Coordinator — Flexible Hours & Impact

Beltone; Kentucky; On-site; USD 19,000 - 25,000; Full time

Job summary

Beltone is seeking a Patient Care Coordinator in Kentucky to deliver premium patient care and support the Hearing Care Professional. You will handle administrative tasks, manage appointments, assist with local marketing, communicate with patients, and ensure HIPAA compliance while maintaining an organized office environment.

This role emphasizes teamwork, flexibility, and strong customer service, supporting payments and inventory control in a dynamic clinical setting.

Qualifications

• High School diploma or equivalent is required.
• 2 years' experience in office administration, sales, or customer service is preferred.
• Proficiency in MS Office.
• Flexibility to work varying hours.

Responsibilities

• Administrative Support: Perform a range of office tasks efficiently.
• Patient Assistance: Support the Hearing Care Professional in guiding patients and serve as their primary liaison.
• Appointment Management: Optimize scheduling to maximize test opportunities and track patient engagement.
• Marketing & Sales: Assist with local marketing efforts, cultivating new community relationships and referrals.
• Communication: Handle incoming calls and follow up with patients professionally.
• Documentation & Compliance: Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.
• Financial Processing: Manage payments, reconcile cash balances, and oversee inventory.
• Office Environment: Maintain a clean, welcoming workspace.

Skills

Customer service

Team player

Self-motivated

Organization

Flexibility

Education

High School diploma or equivalent

Tools

MS Office

Job description

Beltone is seeking a Patient Care Coordinator in Kentucky to deliver premium patient care and support the Hearing Care Professional. You will handle administrative tasks, manage appointments, assist with local marketing, communicate with patients, and ensure HIPAA compliance while maintaining an organized office environment.

This role emphasizes teamwork, flexibility, and strong customer service, supporting payments and inventory control in a dynamic clinical setting.