Patient Care Coordinator - Flexible Hours & Benefits

Highbar Physical Therapy; Cranston (RI); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401(k)

Disability and life insurance options

Paid holidays and paid time off

Flexible work hours

Job summary

Highbar Physical Therapy is seeking a Patient Care Coordinator to join our outpatient clinic. The PCC will greet patients, schedule appointments, collect co-pays, relay insurance benefits, and provide authorization details to patients.

They will relieve clinical staff of administrative duties and support the entire patient journey. Qualifications include a high school graduate and 2–3 years of related experience; an associate degree in healthcare administration is preferred.

Qualifications

• High school diploma or GED
• Two to three years of related experience and/or training
• Associate degree in healthcare administration or a related field preferred

Responsibilities

• Greet patients and direct them to appropriate services.
• Schedule appointments and update calendars; manage patient flow.
• Collect co-pays and document payments with receipts.
• Relay insurance benefits and authorization details to patients.
• Assist with filling out patient paperwork and add to patient charts.
• Answer multi-line phone system and collect patient demographics.
• Coordinate with therapists by sharing relevant patient information as needed.
• Explain benefit details, including copays and deductibles, to patients.

Job description

Highbar Physical Therapy is seeking a Patient Care Coordinator to join our outpatient clinic. The PCC will greet patients, schedule appointments, collect co-pays, relay insurance benefits, and provide authorization details to patients.

They will relieve clinical staff of administrative duties and support the entire patient journey. Qualifications include a high school graduate and 2–3 years of related experience; an associate degree in healthcare administration is preferred.