Patient Care Coordinator — Compassionate Admin & Scheduling Pro

Professional Physical Therapy; Needham (MA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Monthly performance bonus

Medical insurance

Dental insurance

Vision insurance

STD/LTD

Hospitalization insurance

Accident insurance

Life insurance

401k with employer match

Employee assistance program

Employee discounts

Employee referral program

Paid time off

Job summary

Professional PT is seeking a dedicated Patient Care Coordinator to greet patients, collect copays, schedule appointments, and ensure a smooth patient experience. You will be the first point of contact, providing exceptional service and accurate information.

The role offers $18-$21 per hour based on experience, with a comprehensive benefits package including medical, dental, and vision, as well as a supportive team environment in the Northeast.

Qualifications

• High school diploma or equivalent required.
• Prior experience in a customer service or administrative role, preferably in a healthcare setting.
• Excellent interpersonal and communication skills.
• Strong attention to detail and organizational skills.
• Ability to multitask, prioritize tasks, and work in a fast-paced environment.
• Proficient in computer skills and ability to learn new software systems.

Responsibilities

• Greet and check in patients, ensuring accurate and complete patient information.
• Collect copays and patient balances as needed.
• Manage appointment scheduling.
• Answer phone calls and respond to patient inquiries or direct them to the appropriate department or healthcare professional.
• Collect and update patient information.
• Assist with administrative tasks such data entry and maintaining patient records.

Skills

Customer service

Administrative support

Interpersonal skills

Organizational skills

Multitasking

Computer skills

Education

High school diploma or equivalent

Tools

Computer software

Job description

Professional PT is seeking a dedicated Patient Care Coordinator to greet patients, collect copays, schedule appointments, and ensure a smooth patient experience. You will be the first point of contact, providing exceptional service and accurate information.

The role offers $18-$21 per hour based on experience, with a comprehensive benefits package including medical, dental, and vision, as well as a supportive team environment in the Northeast.