Patient Care Coordinator: Clinic Concierge & Admin

Northwest Specialty Hospital; Post Falls (ID); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

401K retirement plan

Employee discounts

Wellness benefits

Job summary

Northwest Specialty Hospital in Idaho is seeking a detail-oriented Patient Care Coordinator to join our Women's Care Team. You will handle registration, pre-registration, document collection for billing, process co-pays, and update patient records while delivering excellent service under pressure.

The role requires strong computer skills, fast typing, and the ability to multitask and communicate clearly with patients and staff.

Qualifications

• Basic computer literacy required.
• Typing speed 40 wpm or higher.
• Excellent verbal and written communication.
• Strong customer service background.
• Prior clerical or medical office experience preferred.

Responsibilities

• Register and pre-register patients to ensure smooth service flow.
• Prepare pre-registration packets for each procedure.
• Gather documentation to support billing and collections.
• Process co-pays and payments; register patients and update records.
• Back up incoming calls and direct to the correct department.
• Perform nightly closing procedures for the clinic.
• Call patients for pre-registration notification including copays and deductibles.
• Other duties as assigned.

Skills

Microsoft Office

Typing 40 wpm

Customer service

Clerical experience

Medical office experience

Tools

MS Office

Job description

Northwest Specialty Hospital in Idaho is seeking a detail-oriented Patient Care Coordinator to join our Women's Care Team. You will handle registration, pre-registration, document collection for billing, process co-pays, and update patient records while delivering excellent service under pressure.

The role requires strong computer skills, fast typing, and the ability to multitask and communicate clearly with patients and staff.