Patient Care Coordinator Assistant

adventhealth; United States; Sur place; USD 24 000 - 38 000; Plein temps

Avantages offerts par ce poste

Benefits from Day One: Medical, Dental

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks 100% Paid Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Résumé du poste

AdventHealth in Altamonte Springs, FL, is seeking a full-time Customer Service position to support patient and care team interactions. The role involves coordinating patient needs, handling insurance authorizations, and scheduling transportation and follow-up care under supervision.

Ideal candidates have 1+ office experience, strong communication, and basic medical terminology familiarity. This on-site role offers day shifts and benefits from day one.

Qualifications

• High School diploma or equivalent required.
• 1+ office experience, preferred in medical setting.
• Previous data entry experience preferred.
• Excellent interpersonal and communication skills required.
• Medical terminology helpful.

Responsabilités

• Promotes excellent customer services through interactions with patients, physicians, care managers, and the healthcare team.
• Collaborates with Care Managers for patient care coordination needs.
• Coordinates patient care and services arrangements under the direction of a RN or SW Care Manager and in collaboration with the patient/family.
• Obtains insurance authorization for patient post-acute care needs as directed by the Care Manager.
• Arranges patient transportation and follow up appointments as requested.
• Other duties as assigned.

Connaissances

MS Office Suite

Excel

PowerPoint

Outlook

Interpersonal skills

Formation

High School Diploma or equivalent

Description du poste

AdventHealth in Altamonte Springs, FL, is seeking a full-time Customer Service position to support patient and care team interactions. The role involves coordinating patient needs, handling insurance authorizations, and scheduling transportation and follow-up care under supervision.

Ideal candidates have 1+ office experience, strong communication, and basic medical terminology familiarity. This on-site role offers day shifts and benefits from day one.