Care Coordination Assistant - Patient Services

AdventHealth; Florida; Vor Ort; USD 23.000 - 37.000; Vollzeit

Benefits dieser Stelle

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

403-B Plan

Parental Leave

Career Development

Well-being Resources

Mental Health Support

Pet Benefits

Zusammenfassung

AdventHealth in Altamonte Springs, FL is seeking a frontline care coordination assistant to promote excellent customer service among patients, physicians, and the healthcare team. You will support care managers and coordinate patient care under the direction of a RN or Social Work Care Manager.

Responsibilities include arranging transportation, obtaining insurance authorizations, delivering regulatory letters, and documenting activities while complying with federal and state regulations.

Qualifikationen

• Intermediate to advanced computer skills including Microsoft Office (Word, Outlook, PowerPoint, Excel).
• Excellent interpersonal and communication skills.
• Medical terminology helpful.
• Good clerical and computer skills.

Aufgaben

• Promotes excellent customer services through interactions with patients, physicians, care managers, and the healthcare team.
• Coordinates patient care and services arrangements under the direction of a RN or SW Care Manager and in collaboration with the patient/family.
• Provides and documents the delivery of regulatory letters to patients or their representatives in accordance with Federal and State regulations.
• Arranges patient transportation and follow up appointments as requested.
• Obtains insurance authorization for patient post-acute care needs as directed by the Care Manager.
• Other duties as assigned.

Kenntnisse

Microsoft Office

Excel

Word

Outlook

PowerPoint

Interpersonal communication

Medical terminology

Ausbildung

High School Grad or Equiv

Jobbeschreibung

AdventHealth in Altamonte Springs, FL is seeking a frontline care coordination assistant to promote excellent customer service among patients, physicians, and the healthcare team. You will support care managers and coordinate patient care under the direction of a RN or Social Work Care Manager.

Responsibilities include arranging transportation, obtaining insurance authorizations, delivering regulatory letters, and documenting activities while complying with federal and state regulations.