Care Coordination Assistant: Patient Care Support

1103 Team Member Services; United States; On-site; USD 23,000 - 39,000; Full time

Benefits offered by this job

Benefits from Day One: Medical

Dental

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks 100% Paid Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth in Altamonte Springs, FL is seeking a patient care coordinator to promote excellent customer service and collaborate with care managers to coordinate patient care and services.

The role involves arranging transportation, obtaining insurance authorization, documenting regulatory letters, and supporting the healthcare team under RN or Care Manager direction. Requires a high school diploma and office experience; medical terminology is a plus.

Qualifications

• High School Grad or Equiv [Required]
• 1+ office experience [Preferred]
• Previous data entry experience [Preferred]

Responsibilities

• Promotes excellent customer services through interactions with patients, physicians, care managers, and the healthcare team.
• Collaborates with the Care Managers for patient care coordination needs.
• Coordinates patient care and services arrangements under the direction of a RN or SW Care Manager and in collaboration with the patient/family.
• Provides and documents the delivery of regulatory letters to patients or their representatives in accordance with Federal and State regulations.
• Arranges patient transportation and follow up appointments as requested.
• Obtains insurance authorization for patient post-acute care needs as directed by the Care Manager.
• Other duties as assigned.

Skills

MS Office

Excel

Outlook

Word

PowerPoint

Education

High School Diploma or Equivalent

Job description

AdventHealth in Altamonte Springs, FL is seeking a patient care coordinator to promote excellent customer service and collaborate with care managers to coordinate patient care and services.

The role involves arranging transportation, obtaining insurance authorization, documenting regulatory letters, and supporting the healthcare team under RN or Care Manager direction. Requires a high school diploma and office experience; medical terminology is a plus.