Care Coordinator — Patient Access & Scheduling

AdventHealth; Florida; On-site; USD 34,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks 100% Paid Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth in Maitland, Florida, is seeking an administrative support professional for a full-time daytime shift. The role involves coordinating multi-specialty cases, answering calls, scheduling appointments, and triaging patient inquiries.

The ideal candidate will have a high school diploma, strong English communication, and basic computer skills, with a preference for prior medical office experience.

Qualifications

• Ability to read, write, and understand English to perform job duties.
• Proficient with standard office equipment and software.
• Ability to build effective relationships with patients, families, and staff.

Responsibilities

• Assist with tickler file for diagnostic test results and weekly reviews.
• Coordinate cases needing multi-specialty physicians or surgeon involvement.
• Provide administrative support: phones, scheduling, triage of calls.
• Explain procedures, treatments, and nursing care to patients/families.
• Review patient charts to ensure test results and docs are present before physician visit.

Skills

Communication

Computer literacy

Teamwork

Education

High school diploma or equivalent

Job description

AdventHealth in Maitland, Florida, is seeking an administrative support professional for a full-time daytime shift. The role involves coordinating multi-specialty cases, answering calls, scheduling appointments, and triaging patient inquiries.

The ideal candidate will have a high school diploma, strong English communication, and basic computer skills, with a preference for prior medical office experience.