Patient Care Coordinator

Cicero Family Dentistry; Town of Cicero (NY); On-site; USD 34,000 - 52,000; Full time

Job summary

A community dental practice in Cicero, NY is seeking a motivated Patient Care Coordinator to provide compassionate service to patients of all ages. The role involves managing patient interactions and scheduling, with a focus on creating positive experiences. Ideal candidates are collaborative team players eager to learn, with some experience in customer service or a dental setting preferred. This opportunity offers flexible full or part-time hours.

Qualifications

• Ability to interact with patients and make them feel comfortable.
• Willingness to learn and adapt to new challenges.
• Experience in dental/medical or customer service preferred.

Responsibilities

• Be the first point of contact for patients.
• Schedule appointments and manage communications.
• Collect payments and interact with practice management software.

Skills

Compassionate patient care

Communication skills

Team collaboration

Tools

Practice management software

Job description

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At Cicero Family Dentistry we are eager to help our patients achieve and maintain their ideal dental health, regardless of where they are currently or how complex their dental issues are. We are a true family office caring for 1 year olds to 100+ year olds providing full scope general dentistry. We also have a super friendly office dog named Ted.

As the offices’ first point of contact to our patients, we need someone who is inviting and can embody our office values- compassionate, kind, knowledgeable dentistry that leaves patients feeling comfortable, respected, and well cared for. We focus on developing relationships with our patients so that we may better understand their dental needs, goals, and desires. This allows us the opportunity to provide exceptional service, beautiful outcomes, and delightful experiences for our patients. We are seeking someone who can listen attentively and communicate with sensitivity and integrity. We are happy to train and desire someone who is dedicated to honing skills to adapt to new challenges. Although dental/medical and/or customer service experience is preferred, we are looking for an optimistic collaborative team member who is truly interested in helping others.

As a patient care coordinator you will need to interact thoroughly with practice management software for scheduling, accounts receivable, patient and referral communication via phone, email and text. Our patient care coordinator is also responsible for collecting payments which requires confidence and clarity. We desire self initiative to improve systems and processes that support office flow and/or help with communication. We encourage new ideas and staff input as optimal care occurs when we get to focus on what really matters- our patients.

If this sounds a little different than most, but just what you were looking for… then we would love to meet with you! Full or part time welcome!

Please contact Dr. Jennifer Lonnen at [e-mail] with cover letter of interest and brief work history. 585.705.8771

www.CiceroFamilyDentistry.com

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Medical Practices

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