Patient Rep-Advtg

Advantage Care Health Centers; Glen Head (NY); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Health benefits

Professional development

Job summary

A leading health organization seeks a Patient Services Representative to manage patient intake and scheduling, enhance insurance verification processes, and ensure excellent customer service during patient interactions. Ideal candidates will possess a High School Diploma, strong organizational skills, and experience in a medical office setting. This full-time role offers competitive compensation in the heart of Glen Head, NY, within a supportive and engaging healthcare environment.

Qualifications

• High School Diploma or Equivalent required.
• Basic Life Support/AED certification required.
• Prior experience coordinating activities in a healthcare center is a plus.

Responsibilities

• Responsible for the intake of new patients and scheduling appointments.
• Input financial information and collect payments.
• Answer phones and triage calls as necessary.

Skills

Organizational skills

Client/customer service orientation

Ability to deal effectively with people

Basic computer proficiency

Strong oral and written skills

Education

High School Diploma or Equivalent

Basic Life Support/AED certification

Tools

Electronic Medical Record (EMR)

Microsoft Office Suite

Job description

Join to apply for the Patient Rep-Advtg role at Advantage Care Health Centers

1 day ago Be among the first 25 applicants

Join to apply for the Patient Rep-Advtg role at Advantage Care Health Centers

The Patient Services Representative is responsible for the intake of new patients, scheduling of patient appointments, updating Health Insurance plans and making “cases” as needed, checking dental managed care insurance to make sure Advantage Care is the dental home, answering phones and triaging calls in phone notes, inputting financial information to determine Sliding Fee, collecting, and posting payments, ordering supplies for health center, and other responsibilities as required by supervisor.

• Enter/update demographic information in required field of EMR and obtain photographs for EMR registration panel, e-mail addresses as needed.
• Greet each patient professionally and make sure they sign in and are marked as arrived on schedule.
• Obtain signed documents (e.g., consents, financial, advance directives, etc.) from patient and scan in medical record.
• Input financial information to determine the level in Sliding Fee Scale.
• Complete purchase requisitions, scan documents, pick up and distribute mail.
• Check patient’s eligibility including but not limited to Medicaid, Medicare, and third-party insurance and call insurance companies as needed.
• Verbally ask at each appointment if there are changes in insurance coverage, address, and phone numbers.
• Clear/monitor copier, shredder, and fax folder.
• Answer phone and document in telephone note all necessary information, which is then sent to Medical Assistant folder.
• Fax EMR documents as needed.
• Receive payments by cash, charge and check and post payments.
• Check all front-end portal folders.
• Receive incoming calls from patients and schedule appointments.
• Confirm all new patient appointments with personal phone calls.
• Ensure that the appointment master scheduler is accurately maintained and updated as necessary.
• Block vacation/personal/meeting/etc. dates/times in provider appointment schedules.
• Retrieve dental history from dental insurance website and note what dental procedures have been completed with date of service and forward to dental staff.
• Perform other related duties as assigned by the supervisor or management to support departmental goals and operations.
• High School Diploma or Equivalent required
• Basic Life Support/AED certification required.
• Strong oral, written and organizational skills required.
• Prior experience coordinating activities of a busy medical office or health care center, a plus.
• Computer proficiency in all Microsoft Office Suite applications
• Knowledge of Electronic Medical Record (EMR), a plus.
• Ability to deal effectively with a variety of people and work in a team environment
• Excellent client /customer service orientation

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Medical Practices

Referrals increase your chances of interviewing at Advantage Care Health Centers by 2x

Get notified about new Patient Representative jobs in Glen Head, NY.

New York, NY $60,000.00-$65,000.00 4 days ago

Patient Services Representative, Surgical Services

Access Care Representative - Patient Access #13

Patient Service Representative - Call Center, Hicksville, Long Island, Part Time, Days, Offsite

Valley Stream, NY $20.00-$26.00 2 weeks ago

Patient Services Representative - Cardiology, Greenlawn, Long Island, Full Time, Days, Offsite

Access Care Representative - Patient Access #10

New York, NY $41,780.00-$64,340.00 1 month ago

Patient Services Ambassador - Columbia University Irving Medical Center - Full Time Days

Patient Service Representative - Internal Medicine, Greenlawn, Long Island, New York, Full Time, Days, Offsite

Medical Front Office / Patient Care Coordinator Part Time

Patient Service Representative - Authorizations, Greenlawn, Long Island, Full Time, Days, Offsite

New York, NY $41,780.00-$64,340.00 2 days ago

Dental Patient Coordinator - West Babylon, NY

West Babylon, NY $22.00-$28.00 2 weeks ago

Patient Service Representative - Call Center- Hicksville, Long Island, New York, HYBRID, Full Time, Days, Offsite

Lake Success, NY $41,780.00-$64,340.00 1 month ago

Visitor Screener-TH Lobby-Day Shift (37.5 Hours)

New York, NY $48,274.09-$55,000.00 5 days ago

Lake Success, NY $41,780.00-$64,340.00 2 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.