Patient Care Coordinator

Starkey Hearing Technologies; Town of Florida (NY); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Disability insurance

Vacation time

Job summary

Audibel is seeking a Patient Care Coordinator for a floating position across Pinellas County offices. You will manage the office schedule to ensure efficient patient care and use Sycle to set appointments and update patient records.

Communication with patients and colleagues via phone, text, and email is essential to maintain smooth operations. This role requires strong multitasking, reliable transportation, and the ability to work in a fast-paced environment.

Qualifications

• Proficient computer skills required.
• Excellent communication skills; bilingual is a plus.
• Ability to work quickly, accurately, and independently in a fast-paced environment.
• Strong multitasking abilities to manage multiple tasks efficiently.

Responsibilities

• Manage office schedule to ensure efficient patient care.
• Use Sycle to set appointments, update patient information, and enter purchases.
• Communicate with patients, peers, corporate office, and manufacturer via phone, text, and email.
• Work with office counterpart and regional/corporate management.

Skills

Computer skills

Communication skills

Multitasking

Education

High school diploma or equivalent

Job description

Patient Care Coordinator - FLOATING POSITION

PLEASE NO PHONE CALLS - APPLY ONLINE

At Audibel we help our patients with the gift of hearing! This is the kind of position where you will feel appreciated and utilized for not only your skills and experience, but for the compassion and sincerity you bring each day! If that's not enough reason, maybe these incentives below will help:

Benefits

1. Medical, Dental, Vision, Life, Short Term Disability, Long term Disability, Accident and Critical Insurance Offered
2. 60 Day Probationary Period
3. Benefit Eligibility - 1st of the Month following 60 Days
4. Vacation Time - 1 Week After 6 Months, 2 Weeks After 2 Years, 3 Weeks After 5 Years
5. Sick/Personal Time - 1 Paid Day Per Quarter

Summary of Duties

• Manage office schedule to ensure efficient patient care
• Utilize Sycle to set appointments, update patient information, and enter patient purchases
• Communicate effectively via phone, text and email with patients, peers, the corporate office, and the manufacturer
• Teamwork Oriented - Work along side your office counterpart; regional and corporate management
• Maintain a clean, inviting andfriendly environment in the office
• Maintain accurate records of deposits, inventory, and call activity
• Basic understanding and knowledge of hearing instruments and their function
• Floating to our offices in the Pinellas County Area, which include: Pasadena, St. Pete, Seminole, Largo, Clearwater, and Palm Harbor

Requirements

• Proficientcomputer skills
• Excellent communication skills - bilingual is a plus
• Ability to work quickly, accurately, and independently in a fast-paced environment
• Strong ability to multitask for efficient use of time
• Speech clarity
• Reliable transportation

Hours of Operation

• Monday - Friday 9AM - 4:30PM
• Saturdays by appointment only

Education

• High school diploma or equivalent