Patient Care Coordinator

Pride Health; Seattle (WA); On-site; USD 28,000 - 36,000; Full time

Job summary

Pride Health is seeking a Patient Care Coordinator to support a medical facility in Seattle, WA. This 3+ month contract assignment offers a pathway to permanent employment based on performance and is a strong entry point into a leading healthcare organization.

The role entails managing patient check-in/out, verifying insurance, collecting co-pays, scheduling and rescheduling appointments, handling inquiries, ensuring HIPAA compliance, and coordinating with clinical teams to improve patient flow

Qualifications

• Minimum of 1 year of experience in a healthcare or customer service environment.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Proficiency with scheduling systems and electronic medical records preferred.

Responsibilities

• Manage patient check-in and check-out processes, including verifying insurance, collecting co-pays, and obtaining required documentation.
• Greet and assist patients in person and over the phone with a professional and compassionate demeanor.
• Conduct patient outreach calls to schedule appointments, including preventive care visits and follow ups.
• Schedule, confirm, and reschedule patient appointments while maintaining accurate records.
• Meet outreach, scheduling, and preventive care quality targets.
• Serve as a primary resource for resolving patient inquiries or concerns.
• Ensure compliance with HIPAA and healthcare privacy regulations.
• Coordinate with clinical teams to support patient flow and operational efficiency.
• Maintain accurate records in electronic health record (EHR) systems.
• Support training and onboarding of new patient service staff.
• Generate reports and assist with operational improvement projects.

Skills

Strong communication

Interpersonal skills

Organizational skills

Multitasking

Tools

Scheduling systems

Electronic Medical Records

Job description

Pride Health is hiring a Patient Care Coordinator to support our client’s medical facility in Seattle , WA 98115 . This is a 3+ month contract assignment (convertible to permanent based on your work performance). and a great way to start working with a top-tier healthcare organisation!

Specific Duties:

• Manage patient check-in and check-out processes, including verifying insurance, collecting co-pays, and obtaining required documentation
• Greet and assist patients in person and over the phone with a professional and compassionate demeanor
• Conduct patient outreach calls to schedule appointments, including preventive care visits and follow ups
• Schedule, confirm, and reschedule patient appointments while maintaining accurate records
• Meet outreach, scheduling, and preventive care quality targets
• Serve as a primary resource for resolving patient inquiries or concerns
• Ensure compliance with HIPAA and healthcare privacy regulations
• Coordinate with clinical teams to support patient flow and operational efficiency
• Maintain accurate records in electronic health record (EHR) systems
• Support training and onboarding of new patient service staff
• Generate reports and assist with operational improvement projects

Requirements

• Minimum of 1 years of experience in a healthcare or customer service environment
• Strong communication and interpersonal skills
• Organizational and multitasking abilities
• Proficiency with scheduling systems and electronic medical records preferred

What skills/attributes are nice to have, and will set a candidate apart?

• Strong efficiency and time management skills
• Excellent communication skills
• Professionalism and maturity
• Dependability and accountability
• Demonstrated longevity and stability in previous roles

Additional Information:

• Location: Seattle , WA 98115
• Job Type: 6+ months contract-to-hire
• Schedule: Mon - Fri, 6:45 am - 7:00 pm
• Pay Range: $20-$26/hr. on W2

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For workers in the United States, PrideGlobal and it's affiliates offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, pet insurance and employee discounts with preferred vendors.

Equal Employment Opportunity

PrideGlobal and it's affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Fair Chance Employment

PrideGlobal and it's affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Only applicable for San Francisco Candidates:

Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.

Only applicable for Kentucky positions:

For this type of employment, state law requires a criminal record check as a condition of employment. This applies to direct care staff (Examples: RN, LPN, Nurse Aides, Therapists) referred to Kentucky nursing facilities, assisted living communities, or long-term care facilities, in accordance with KRS 216.793.