Patient Care Coordinator

Success Matcher Recruitment; San Francisco (CA); Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

Competitive equity package

Performance-based bonuses

Job summary

Success Matcher Recruitment seeks an LVN-led Patient Care Coordinator to guide patients through enrollment, onboarding and care navigation using AI tools. You’ll balance a hybrid in-office and remote schedule, with weekly outreach and close collaboration with nurses, providers and leadership.

Ideal candidates have 2–7 years in remote healthcare coordination, startup experience, and a strong tech mindset. Location near SF Bay Area or Sacramento is expected for monthly in-office days.

Qualifications

• Active LVN license (any state) for a non-clinical, care navigation role.
• 2–7 years of remote healthcare coordination or case management experience.
• Startup experience in healthcare or health tech with business acumen.
• Tech-forward mindset with interest in AI tools.
• Based in SF Bay Area or willing to commute from Sacramento; 6 days/month in SF office; 70% remote.

Responsibilities

• Patient Engagement: make 50–75 outbound calls weekly to enroll eligible patients.
• Caseload Management: onboard patients, verify eligibility, collect medical records.
• Care Coordination: ensure smooth handoffs between patients, nurses, providers and ops.
• AI & Process Innovation: help script AI workflows from patient interactions.
• Executive Collaboration: work with leadership to improve operations and metrics.

Skills

Remote care coordination

Patient engagement

Executive collaboration

Education

LVN License

Job description

Are you an LVN who loves patient care but is ready to step away from traditional clinical settings and dive into the fast-paced world of health tech?

Our client is a rapidly growing, pre-Series A surgical navigation company that is completely redefining how self‑insured employers manage healthcare spending. As the world’s first fully transparent, medically led Centers of Excellence platform, they partner with top‑tier global medical providers to deliver massive cost savings on high‑cost specialty care.

They are looking for a sharp, tech‑savvy Patient Care Coordinator (LVN) to join their tight‑knit, high‑performing team. In this role, you won't just be managing care—you’ll be the first point of contact for patients, guiding them through enrollment, and utilizing cutting‑edge AI tools to scale impact. If you have a healthy dose of business acumen, thrive on direct feedback, and genuinely get excited about technology, this is your sandbox.

What You Will Be Doing

Patient Engagement: Making 50–75 outbound cold calls per week to actively engage and enroll eligible patients into their surgical benefits.

Caseload Management: Guiding patients seamlessly through onboarding, verifying eligibility, and collecting necessary medical records.

Care Coordination: Managing flawless handoffs between patients, nurses, providers, and the internal operations team.

AI & Process Innovation: Collaborating on AI scripting and workflow enhancements by sharing direct insights from your daily patient interactions.

Executive Collaboration: Working directly alongside the executive leadership team to optimize operational improvements and drive key business metrics.

Key Requirements

Licensure: Active LVN license (any state—this is a non‑clinical, care navigation role).

Experience: 2–7 years of experience in remote healthcare care coordination, patient engagement, or case management.

Startup Savvy: Prior experience within a healthcare startup or health tech environment, demonstrating strong business acumen and a comfort level with direct, candid feedback.

Tech‑Forward: Highly tech‑savvy and genuinely excited about AI tools; you view rapidly evolving technology as an asset, not a threat.

Location & Schedule: Must be based in the SF/Bay Area (or willing to commute from as far as Sacramento) to spend 6 days per month in the San Francisco office. The remaining 70% of the time is remote work‑from‑home.

Competitive equity package

Performance‑based bonuses directly tied to key deliverables

A lean, collaborative culture where your voice impacts the product daily