Patient Care Coordinator

Advanced MedAesthetic Partners; Roseville (CA); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Competitive Pay + Incentives

Medical, Vision, and Dental Plans

Annual Beauty Budget

AMP Rewards & Recognition

Job summary

Advanced MedAesthetic Partners is seeking a front desk professional in Roseville to greet patients, support providers, and manage a smooth patient flow. You will handle check-out, scheduling, outreach, and patient education on services and financing options.

Ideal candidates bring medical front-desk experience, strong organization and communication skills, and the ability to handle confidential information with discretion. Bilingual candidates are preferred.

Qualifications

• Previous medical experience in aesthetics, plastic surgery, cosmetic dermatology practice, or similar client-facing role.
• Strong organizational and communication skills.
• Proven ability to manage confidential information appropriately.

Responsibilities

• Greet and serve as the first point of contact for all patients.
• Support providers by ensuring chart documentation is complete and patient flow is smooth.
• Manage check-out, collect payments, apply rewards (Alle, Aspire, Xperience), and review visit summaries.
• Schedule appointments, answer calls, and conduct patient outreach.
• Educate patients on services, promotions, rewards, and financing options.
• Build strong patient relationships that promote loyalty and repeat visits.
• Contribute to re-engagement and retention strategies.

Skills

Strong organizational skills

Excellent communication

Confidential information handling

Bilingual preferred

Education

High school diploma or equivalent

Job description

Responsibilities

• Greet and serve as the first point of contact for all patients
• Support providers by ensuring chart documentation is complete and patient flow is smooth
• Manage check-out, collect payments, apply rewards (Alle, Aspire, Xperience), and review visit summaries
• Schedule appointments, answer calls, and conduct patient outreach
• Educate patients on services, promotions, rewards, and financing options
• Build strong patient relationships that promote loyalty and repeat visits
• Contribute to re-engagement and retention strategies

Requirements & Experience

• Previous medical experience in aesthetics, plastic surgery, cosmetic dermatology practice, or similar experience in a client-facing, customer service focused role.
• Strong organizational and communication skills.
• Proven ability to manage confidential information appropriately.
• High school diploma or equivalent required
• Bilingual preferred

Physical Requirements

• This position requires frequent walking, sitting, standing, and bending.
• Frequent talking and listening when giving instructions and explanations.
• Frequent use of the phone, computer, and other clinic technologies.
• Employees may be asked to travel and must be able to carry and maneuver their luggage and navigate through various transportation modes (car, airplane, bus, train).

Benefits & Perks

• Competitive Pay + Performance Incentives
• Medical, Vision, and Dental Plans
• Annual Beauty Budget(increases with tenure)
• AMP Rewards & Recognition Programs
• 401(k) + Employer Contributions
• Continuing Education + National Training Opportunities
• Mentorship from Industry Leaders & KOLs
• GenerousPTO+ Holiday Closures
• Flexible Scheduling

Equal Employment Opportunity Statement

AdvancedMedAestheticPartners (AMP) is an equalopportunityemployer and prohibits discrimination and harassment of any kind. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, marital status, pregnancy, veteran status, or other status as protected by applicable law. AMPcomplies withapplicable state and local laws governing nondiscrimination in employment in every location in which we have facilities. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. AMP is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported.