Patient Care Coordinator

Specialty1 Partners; Rohnert Park (CA); On-site; USD 27,552 - 35,817; Full time

Benefits offered by this job

BCBS Medical insurance options

VSP Vision Coverage

Complimentary Life Insurance

Short-term & Long-Term Disability

Pet Insurance Coverage

401(k)

Identity Theft Protection

Legal Services Package

Hospital/Critical Care Coverage

Paid Time Off

Job summary

An established industry player is seeking a dedicated Patient Care Coordinator to enhance the patient experience at their Rohnert Park office. This role is pivotal in ensuring that every patient feels valued and comfortable from the moment they arrive. You will manage administrative tasks, maintain patient records, and foster a welcoming environment. Join a collaborative team that values continuous learning and supports each other’s growth. With a strong commitment to diversity and inclusion, this opportunity is perfect for those who are enthusiastic about making a difference in patient care and enjoy working in a dynamic environment.

Qualifications

• Resourceful Patient Care Coordinator with strong communication skills.
• High school diploma required; customer service experience preferred.

Responsibilities

• Welcoming patients and maintaining accurate records.
• Handling incoming calls and managing front desk duties.

Skills

Strong communication skills

Organizational skills

Problem-solving skills

Multi-tasking abilities

Customer service orientation

Education

High school diploma

Tools

Office machines (fax, printer)

Job description

Our office, EndoArt - Rohnert Park, is seeking a Patient Care Coordinator to join our busy specialty practice.

Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Here is what you need to know about the role, our team and why we could be the right next step in your career.

Your Responsibilities

You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following:

• Welcoming patients to the dental office
• Maintaining accurate patient records
• Answering all incoming calls and redirecting them or keeping messages
• Check, sort and forward emails
• Keep updates records and files
• Keep front desk tidy and presentable with all necessary material (pens, forms, paper, etc.)

As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed.

Your Background

You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You’re an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following:

• Familiarity with office machines (e.g fax, printer, etc.)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• A high school diploma
• Desires to help your patients

If this sounds like you, you will fit right in with the team!

Why You Should Join Our Team

A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results.

We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives—at home, at work and everywhere in between.

Your Benefits & Perks:

• BCBS High Deductible & PPO Medical insurance Options
• VSP Vision Coverage
• Complimentary Life Insurance Policy
• Short-term & Long-Term Disability
• Pet Insurance Coverage
• 401(k)
• Identity Theft Protection
• Legal Services Package
• Hospital/Accident/Critical Care Coverage
• Paid Time Off
• Diverse and Inclusive Work Environment
• Strong culture of honesty and teamwork

We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission.

Position Base Pay Range: $20 USD - $26 USD

Specialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties.