Patient Care Coordinator

Endo1-Partner; San Francisco (CA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

Life insurance

Disability insurance

401(k) plan

Identity Theft Protection

Legal Services Package

Paid Time Off

Job summary

Union Square Endodontic in San Francisco, CA is seeking a friendly Patient Care Coordinator to greet patients, manage front desk tasks, and keep records organized. You will answer calls, sort emails, maintain files, and ensure a welcoming, patient-centered environment.

This role requires strong communication, reliability, and the ability to stand or sit for extended periods; prior front desk experience in a dental or medical setting is preferred.

Qualifications

• 1 year of front desk or relevant experience.
• Familiarity with office equipment and filing systems.
• Strong communication and people skills.
• Good organizational and multitasking abilities.
• Ability to maintain patient confidentiality and professional demeanor.
• Comfort with answering calls, emails, and coordinating front desk duties.

Responsibilities

• Welcoming patients to the dental office.
• Maintaining accurate patient records.
• Answering all incoming calls and redirecting them or keeping messages.
• Check, sort and forward emails.
• Keep updates records and files.
• Keep front desk tidy and presentable with all necessary material.

Skills

Front desk experience

Customer service

Organizational skills

Multitasking

Problem-solving

Communication skills

Education

High school diploma

Tools

Office machines

Job description

Our office, Union Square Endodontic in San Francisco, CA is growing, and we’re on the lookout for a friendly, organized, and detail-oriented Patient Care Coordinator to be the welcoming face of our office! In this role, you’ll handle front office and administrative responsibilities while ensuring every patient and visitor enjoys an exceptional experience from start to finish.

Your Responsibilities

• Welcoming patients to the dental office
• Maintaining accurate patient records
• Answering all incoming calls and redirecting them or keeping messages
• Check, sort and forward emails
• Keep updates records and files
• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)

As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed.

Your Background

• 1 year of proven experience as front desk representative, agent or relevant position
• Familiarity with office machines (e.g. fax, printer etc.)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• A high school diploma
• Desires to help your patients
• Must be able to sit and stand for extended periods of time.
• Must be able to operate standard office equipment
• Must be able to assist patients safely in and out of chairs or treatment areas
• Must be able to maintain clinical positioning for extended periods
• Must be able to work around medical equipment and instruments
• Must be able to adhere to OSHA and infection control standards
• Must be able to perform repetitive hand and wrist movements
• Must be able to respond quickly in emergency situations

If you’re ready to join a supportive, upbeat team that values growth, professionalism, and patient-centered care, this could be the perfect next step in your career!

Why You Should Join Our Team

A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results.

We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives—at home, at work and everywhere in between.

• BCBS Medical & Dental insurance Options
• VSP Vision Coverage
• Complimentary Life Insurance Policy (employee only)
• Short-term & Long-Term Disability
• Pet Insurance Coverage
• 401(k) plan w/match options
• Identity Theft Protection
• Legal Services Package
• Hospital/Accident/Critical Care Coverage
• Paid Time Off

#priority

We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission.

Position Base Pay Range

$25 - $30 USD

Specialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties.

Specialty1 Partners and its affiliates are equal‑opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non‑exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at https://www.specialty1partners.com/privacy-policy/

Specialty1 Partners and all its affiliates participate in the federal government’s E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire’s completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go towww.e-verify.gov and click on the Employees Link to learn more.