Patient Care Coordinator

Specialty1 Partners; Town of West Seneca (NY); On-site; USD 27,552 - 35,817; Full time

Benefits offered by this job

Medical & Dental Insurance

Vision Coverage

Life Insurance

Disability Insurance

Pet Insurance

401(k) Plan

Identity Theft Protection

Legal Services

Hospital/Accident Coverage

Paid Time Off

Job summary

Precision Endodontics - West Seneca is seeking a Patient Care Coordinator to join our busy specialty practice. You will handle front desk duties and daily administrative tasks to ensure a smooth patient experience.

Ideal candidates have 1–2 years front desk experience, strong communication, organization, and a positive, patient-focused attitude. This is a Monday–Friday on-site role with pay transparency and comprehensive benefits.

Qualifications

• 1-2 years of proven experience as front desk representative, agent or relevant position.
• Familiarity with office machines (e.g fax, printer etc.)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• A high school diploma
• Desires to help your patients

Responsibilities

• Welcoming patients to the dental office
• Maintaining accurate patient records
• Answering all incoming calls and redirecting them or keeping messages
• Check, sort and forward emails
• Keep updates records and files
• Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.)
• Able to work Monday - Friday from 7:30am-4:40pm or 8:00am-5:00pm
• As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed

Skills

Front desk experience

Strong communication skills

Organizational skills

Multi-tasking

Problem solving

High school diploma

Patient service mindset

Familiarity with office equipment

Education

High school diploma

Tools

Fax

Printer

Job description

Our office, Precision Endodontics - West Seneca, is seeking a Patient Care Coordinator to join our busy specialty practice.

Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Here is what you need to know about the role, our team and why we could be the right next step in your career.

Your Responsibilities

You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following:

• Welcoming patients to the dental office
• Maintaining accurate patient records
• Answering all incoming calls and redirecting them or keeping messages
• Check, sort and forward emails
• Keep updates records and files
• Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.)
• Able to work Monday - Friday from 7:30am-4:40pm or 8:00am-5:00pm

As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed.

Your Background

You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You’re an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following:

• 1-2 years of proven experience as front desk representative, agent or relevant position
• Familiarity with office machines (e.g fax, printer ect.)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• A high school diploma
• Desires to help your patients

If this sounds like you, you will fit right in with the team!

Why You Should Join Our Team

A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results.

We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives—at home, at work and everywhere in between.

• BCBS Medical & Dental insurance Options
• VSP Vision Coverage
• Complimentary Life Insurance Policy (employee only)
• Short-term & Long-Term Disability
• Pet Insurance Coverage
• 401(k) plan w/match options
• Identity Theft Protection
• Legal Services Package
• Hospital/Accident/Critical Care Coverage
• Paid Time Off

We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission.

Position Base Pay Range

$20 - $26 USD

Specialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties.

Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at https://www.specialty1partners.com/privacy-policy/

Specialty1 Partners and all its affiliates participate in the federal government’s E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire’s completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go towww.e-verify.gov and click on the Employees Link to learn more.