Patient Care Coordinator

RiseMe; Reno (NV); On-site; USD 32,000 - 44,000; Full time

Job summary

Pritchett Eye Care, Keystone in Reno, NV is seeking a Patient Care Coordinator to be the friendly first point of contact for patients, handle scheduling, and assist with front desk duties. The role focuses on delivering welcoming patient care and efficient front-desk operations.

The ideal candidate has 1+ year of customer service experience, strong communication skills, basic computer proficiency, and a proactive, organized mindset. Training is provided to learn our systems and processes.

Qualifications

• 1+ year of customer service experience (healthcare experience a plus, but not required!)
• Strong communication skills with the ability to interact professionally and courteously with patients
• Tech-savvy with basic computer skills and the ability to learn new systems quickly
• A positive, can-do attitude and the ability to stay organized under pressure

Responsibilities

• Be the friendly voice on the phone, assisting patients with scheduling and inquiries
• Greet and check in patients with a warm smile and professional demeanor
• Manage a variety of front desk tasks with efficiency and attention to detail
• Ensure smooth patient flow through excellent time management and multitasking skills

Skills

Customer service

Communication skills

Tech-savvy

Professional demeanor

Job description

Patient Care Coordinator - Pritchett Eye Care, Keystone

Are you passionate about providing exceptional customer service and making a difference in the lives of patients? We're looking for a friendly, professional, and detail-oriented individual to join our team as a Patient Care Coordinator. In this dynamic, customer-facing role, you'll be the first point of contact for patients, offering a welcoming atmosphere and top-tier care every step of the way.

What You'll Do:

• Be the friendly voice on the phone, assisting patients with scheduling and inquiries
• Greet and check in patients with a warm smile and professional demeanor
• Manage a variety of front desk tasks with efficiency and attention to detail
• Ensure smooth patient flow through excellent time management and multitasking skills

What We're Looking For:

• 1+ year of customer service experience (healthcare experience a plus, but not required!)
• Strong communication skills with the ability to interact professionally and courteously with patients
• Tech-savvy with basic computer skills and the ability to learn new systems quickly
• A positive, can-do attitude and the ability to stay organized under pressure

Why You'll Love Working Here:

• Career growth opportunities - We believe in promoting from within, offering a path for advancement as you gain experience and develop your skills.
• Upward mobility - Take your career to the next level! Whether you're looking to grow into leadership roles or specialize in other areas of healthcare, the opportunities are endless.
• Supportive, team-oriented environment where your contributions are valued and your growth is encouraged.

Ready to jumpstart your career in healthcare? We're willing to train the right person - if you're passionate about providing outstanding patient care, creating an unforgettable first impression, and building a rewarding career, we want to meet you!