Patient Care Coordinator - Front Desk & Scheduling

RiseMe; Reno (NV); On-site; USD 32,000 - 44,000; Full time

Job summary

Pritchett Eye Care, Keystone in Reno, NV is seeking a Patient Care Coordinator to be the friendly first point of contact for patients, handle scheduling, and assist with front desk duties. The role focuses on delivering welcoming patient care and efficient front-desk operations.

The ideal candidate has 1+ year of customer service experience, strong communication skills, basic computer proficiency, and a proactive, organized mindset. Training is provided to learn our systems and processes.

Qualifications

• 1+ year of customer service experience (healthcare experience a plus, but not required!)
• Strong communication skills with the ability to interact professionally and courteously with patients
• Tech-savvy with basic computer skills and the ability to learn new systems quickly
• A positive, can-do attitude and the ability to stay organized under pressure

Responsibilities

• Be the friendly voice on the phone, assisting patients with scheduling and inquiries
• Greet and check in patients with a warm smile and professional demeanor
• Manage a variety of front desk tasks with efficiency and attention to detail
• Ensure smooth patient flow through excellent time management and multitasking skills

Skills

Customer service

Communication skills

Tech-savvy

Professional demeanor

Job description

Pritchett Eye Care, Keystone in Reno, NV is seeking a Patient Care Coordinator to be the friendly first point of contact for patients, handle scheduling, and assist with front desk duties. The role focuses on delivering welcoming patient care and efficient front-desk operations.

The ideal candidate has 1+ year of customer service experience, strong communication skills, basic computer proficiency, and a proactive, organized mindset. Training is provided to learn our systems and processes.