Patient Care Coordinator

NWECP; Oregon; On-site; USD 25,000 - 39,000; Full time

Job summary

Northwest Eye Care Professionals in Oregon is seeking a full-time Patient Care Coordinator to support patients across three neuro-optometric clinic locations. The role emphasizes compassionate patient service, accurate scheduling, and cross-team collaboration in a multidisciplinary setting.

Responsibilities include greeting patients, managing check-ins/outs, answering calls, and coordinating with departments to ensure high-quality care for patients with neurological and visual needs.

Qualifications

• Healthcare reception or patient-facing experience.
• Strong communication and multitasking skills.
• Proficiency with office technology and scheduling systems.
• Professional, compassionate demeanor—especially in sensitive or high-need situations.
• Commitment to delivering patient-centered service and contributing to a supportive team environment.

Responsibilities

• Welcome and support patients throughout clinic and vision therapy visits.
• Facilitate patient check-in/check-out and appointment scheduling.
• Answer incoming calls with courtesy and professionalism.
• Coordinate seamlessly with multiple departments to ensure quality care.
• Provide empathetic assistance to patients with neurological and visual complexities.

Skills

Communication

Multitasking

Office software

Compassionate demeanor

Teamwork

Healthcare reception experience

Job description

Patient Care Coordinator – Neuro-Optometric Practice

NorthwestEye Care Professionalsis currently seekinga full-time Patient Care Coordinators to join our dedicated team across our three neuro-optometric clinic locations. This is an excellent opportunity for individuals who are passionate about patient care and thrive in a dynamic, collaborative healthcare environment.

Locations:Clackamas, Hillsboro, and Vancouver (In-Person)
Practice:Northwest Eye Care Professionals (NWECP)
Status:Full-Time

Key Responsibilities

• Welcome and support patients throughout clinic and vision therapy visits
• Facilitate patient check-in/check-out and appointment scheduling
• Answer incoming calls with courtesy and professionalism
• Coordinate seamlessly with multiple departments to ensure quality care
• Provide empathetic assistance to patients with neurological and visual complexities

Preferred Qualifications

• Previous experience in a healthcare reception or patient-facing role
• Strong communication and multitasking skills
• Proficiency with office technology and scheduling systems
• Professional, compassionate demeanor—especially in sensitive or high-need situations
• Commitment to delivering patient-centered service and contributing to a supportive team environment

What We Offer

• A mission-driven, multidisciplinary practice focused on visual rehabilitation and recovery
• Comprehensive training and mentorship
• Opportunities for growth within a collaborative and kind-hearted workplace culture
• The chance to make a meaningful impact on patients’ lives every day