Patient Care Coordinator

Keplr-Vision-Group; Sacramento (CA); Presencial; USD 22 000 - 30 000; Tempo integral

Resumo da oferta

Visions Optometry is seeking a Patient Care Coordinator to be the first point of contact for patients. You will provide a welcoming atmosphere, assist with scheduling, and support the front desk with daily tasks to ensure smooth patient flow.

The role emphasizes strong communication, organization, and a friendly, patient-focused approach in a busy optometry clinic environment.

Qualificações

• 1+ year of customer service experience required.
• Healthcare experience is a plus.
• Strong communication skills for professional patient interactions.
• Tech-savvy with basic computer skills and the ability to learn new systems.

Responsabilidades

• Be the friendly voice on the phone, assisting patients with scheduling and inquiries.
• Greet and check in patients with a warm smile and professional demeanor.
• Manage front desk tasks with efficiency and attention to detail.
• Ensure smooth patient flow through excellent time management and multitasking.

Conhecimentos

Customer service

Communication

Organization

Tech literacy

Descrição da oferta de emprego

Patient Care Coordinator - Visions Optometry

Are you passionate about providing exceptional customer service and making a difference in the lives of patients? We’re looking for a friendly, professional, and detail-oriented individual to join our team as a Patient Care Coordinator. In this dynamic, customer-facing role, you’ll be the first point of contact for patients, offering a welcoming atmosphere and top-tier care every step of the way.

What You’ll Do:

• Be the friendly voice on the phone, assisting patients with scheduling and inquiries
• Greet and check in patients with a warm smile and professional demeanor
• Manage a variety of front desk tasks with efficiency and attention to detail
• Ensure smooth patient flow through excellent time management and multitasking skills

What We’re Looking For:

• 1+ year of customer service experience (healthcare experience a plus, but not required!)
• Strong communication skills with the ability to interact professionally and courteously with patients
• Tech-savvy with basic computer skills and the ability to learn new systems quickly
• A positive, can-do attitude and the ability to stay organized under pressure

Why You’ll Love Working Here:

• Career growth opportunities – We believe in promoting from within, offering a path for advancement as you gain experience and develop your skills.
• Upward mobility – Take your career to the next level! Whether you're looking to grow into leadership roles or specialize in other areas of healthcare, the opportunities are endless.
• Supportive, team-oriented environment where your contributions are valued and your growth is encouraged.