Patient Care Coordinator

Professional Physical Therapy; Greenvale (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading provider of physical therapy in the Northeast is seeking a Patient Care Coordinator. This role involves being the first point of contact for patients, ensuring exceptional customer service, and maintaining a welcoming environment. Ideal candidates will have strong interpersonal skills and a passion for helping others.

Benefits

Monthly performance bonus

Medical, dental, vision insurance

Life insurance

401k

Employee assistance program

Employee discounts

Employee referral program

Paid time off (PTO)

Qualifications

• Prior experience in a customer service or administrative role, preferably in healthcare.

Responsibilities

• Greet patients and schedule appointments.
• Discuss insurance benefits and collect patient balances.
• Perform standard clinical administrative responsibilities.

Skills

Interpersonal Skills

Communication Skills

Organizational Skills

Attention to Detail

Multitasking

Education

High school diploma or equivalent

Job description

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Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a positive patient experience.

Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others.

$18 - $21 per hour

Responsibilities:

• Greet patients
• Answer phones
• Schedule patient appointments
• Complete new patient registration and data entry
• Discuss insurance benefits, authorization requirements and payment responsibilities
• Collect patient balances (copay/deductible/coinsurance)
• Perform standard day-to-day clinical administrative responsibilities
  
  
  

Requirements

• High school diploma or equivalent
• Prior experience in a customer service or administrative role, preferably in a healthcare setting
• Excellent interpersonal and communication skills
• Strong attention to detail and organizational skills
• Ability to multitask, prioritize tasks, and work in a fast-paced environment
• Proficient in computer skills and ability to learn new software systems
  
  
  

Benefits

• Monthly performance bonus
• Medical, dental, vision insurance
• Life insurance
• 401k
• Employee assistance program
• Employee discounts
• Employee referral program
• Paid time off (PTO)

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  IT Services and IT Consulting

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